Marriott Careers

At Your Service Agent

Hong Kong S.A.R., Hong Kong S.A.R.
Rooms and Guest Services Operations


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Aug 15, 2018
Job Number 180028QI
Job Category Rooms and Guest Services Operations
Location Hong Kong SkyCity Marriott Hotel, Hong Kong S.A.R., Hong Kong VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


Responsibilities include:

  • Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction.
  • To attend to each call in a courteous and efficient manner.
  • To dispatch appropriate personnel to satisfy guest requests and resolve guest issues.

Requirements:

  • Good spoken, written and reading ability in English, Cantonese and Mandarin.
  • Degree or diploma holder of Hospitality or related studies.
  • Previous hotel-related working experience is preferable.
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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