At Your Service Agent
Check out pictures from associates at this location, and some videos too!
Job Number 180028QI
Job Category Rooms and Guest Services Operations
Location Hong Kong SkyCity Marriott Hotel, 1 Sky City Road East, Hong Kong S.A.R., Hong Kong, Hong Kong S.A.R. VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
Start Your Journey With Us
- Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction.
- To attend to each call in a courteous and efficient manner.
- To dispatch appropriate personnel to satisfy guest requests and resolve guest issues.
- Good spoken, written and reading ability in English, Cantonese and Mandarin.
- Degree or diploma holder of Hospitality or related studies.
- Previous hotel-related working experience is preferable.