Marriott Careers

Food & Beverage Team Leader

Melbourne, Australia
Food and Beverage & Culinary

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 22, 2018
Job Number 180021MH
Job Category Food and Beverage & Culinary
Location Sheraton Melbourne Hotel, Melbourne, Victoria VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Top 3 Selling Points:
  • Work for a global, award winning hotel company
  • 5 star hotel located in the Melbourne CBD
  • Great benefits and career development opportunities
Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™
Sheraton Melbourne Hotel is located on Little Collins Street between Spring Street and Exhibition Street, also referred to as the "Paris End" owing to its Art Nouveau architecture, leafy surrounds and proximity to the city's most chic dining and shopping experiences. The hotel is located within the 31 storey "wavilinear" building which features 174 deluxe guest rooms and luxury suites. Hotel facilities include an indoor heated swimming pool, fitness center, a spa with 5 dedicated treatment rooms, one all day dining restaurant, lobby lounge bar, a rooftop terrace bar and our newly opened cafe, Little Collins Larder. The hotel also features 669 square meters of meetings and banquet space over 6 flexible rooms.

The Food & Beverage Department is responsible for providing an exemplary service to guests visiting our hotel’s Food & Beverage venues.

Job Description:
  • Responsible for the running of the shift, coordinating the Restaurant and In Room Dining simultaneously and conducting pre service briefings.
  • Coordinate and supervise all associates on assigned shifts.
  • Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other associates.
  • Opening and closing the outlet in accordance with department procedures.
  • Operating the point of sale system and accurately performing cashiering responsibilities.
  • Have a thorough knowledge of all sections and service periods throughout the Restaurant and In Room Dining.
  • Handle basic customer concerns and complaints with empathy and understanding according to Hotel Standards.
  • Understand and implement all legislation in regards to the Responsible Service of Alcohol.
As someone who prides themselves on delivering personalised service to guests, the ideal candidate will have strong time management skills, previous leadership experience in a similar position and have a comprehensive understanding of operations within an upmarket restaurant environment. You will possess leadership and management skills, and have a willingness to use your initiative and solve problems. As someone who enjoys taking ownership, you will have strong communication skills and a desire to succeed while maintaining your high standards. All candidates must be available to work a rotating roster including public holidays and weekends and must have a current Responsible Service of Alcohol (RSA) Certificate.
This is an excellent opportunity to make your mark in a vibrant and growing company. In return for your commitment and passion to succeed, you will have the opportunity to work with a highly motivated team and receive excellent benefits including:
  • Generous accommodation and Food and Beverage discounts for Associates, family and friends across all Marriott properties worldwide
  • Spa treatment discounts at our luxurious The Spa at Sheraton Melbourne
  • Associate recognition programs
  • Discount CBD parking
  • World class training programs
  • Strategic career development opportunities
Working for Sheraton is so much more than just a job – it’s a lifestyle. Come and join us! 
* We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly. Only candidates with unrestricted working rights in Australia will be considered for this role.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.