Marriott Careers

Grill Manager

Shanghai, China
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 19, 2018
Job Number 180020TS
Job Category Food and Beverage & Culinary
Location JW Marriott Hotel Shanghai at Tomorrow Square, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

MAJOR RESPONSIBILITIES 責任概要 :

 

1.                   Directly responsible for the restaurant area, ensuring a smooth running, profitable operation within the framework of the hotel.

对餐厅负责,以确保工作持续进行,成为酒店的框架很好的运行。

2.                  Responsible to maintain the overall welfare of our associates by providing them with the training and resources to take care of our guests.

帮助维持部门员工一直拥有的福利,为他们提供培训资源来学会如何照顾客人。

3.                   Achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure.

通过增加销售收入和控制成本费用维持盈利从而达到部门的预算目标。

4.                  Be responsible for the monthly department Profit & Loss Statement.

对每月盈利和损耗负责。

 

SPECIFIC DUTIES 工作任務 :

 

OPERATIONS

运作

1.                   Preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.

通过利用过去和预算的技术准备部门每年的预算从而达到一个成功的目标。

2.                  Accurately forecast business demands to ensure efficient staffing & food production.

 准确地了解客人的需要从而确保提供好的服务和食物。

3.                   To ensure the efficient scheduling of management & associates.

安排好下级和员工的有效率的班表。

4.                  To ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.

了解和实施万豪所有的S.O.PL.S.O.P的特性。

5.                  Enforce operational Standards that are periodically reviewed & updated.

实施周期性地回顾和展望的营运标准。

 

6.                  Be responsible for maintaining outlet safety and sanitation standards at all times.

           始终负责维持部门的安全和卫生的标准。

7.                   Enforce Marriott’s 39-point sanitation checklist by having all outlets inspected on a monthly basis.

每个月对部门实施39条卫生检查。

8.                  Be responsible for asset management of all outlet property & facilities.

负责部门物品、设施、资产的管理。

9.                  Conduct a preventative maintenance inspection on a monthly basis.

每月对部门物品进行维修检查。

10.               Enforce Marriott’s Principles of Hospitality at all times.

始终执行万豪的友好待客的基本信念。

11.               Above all, to lead by example through a “hands on” approach to motivate our associates to excel.

特别是,作为一个典范来驱使员工获得突出。

 

 

 

HUMAN RESOURCES

人力资源

1.                   Develop and implement management training plans for subordinate managers and supervisors on a quarterly basis in conjunction with HRD

和人力资源部一起为下级管理者不断改进和执行培训计划。

2.                  Implement a departmental daily “15 Minute” training program.

执行部门每天的15分钟培训计划。

3.                   Be responsible for the execution of all associate performance reviews in a professional and timely manner.

在规定的时间负责为员工做好评估。

4.                  Be responsible for all aspects of associate management including hiring, discipline in conjunction with the F & B manager and Director of F & B.

与餐饮部经理和餐饮部总监一起负责好员工的雇佣和处罚。

5.                  Conduct an effective monthly associate meeting with minutes and P&A forwarded to the GM, F & B and HRD.

负责每个月一次的部门会议并把会议记录交给总经理,餐饮总监和人力资源部。

6.                  To supervise the completion & critique of the wage progress report on a weekly basis.

每个星期负责监督工资进度报告。

7.                   Practice “open door” policy to all associates.

对所有的员工实行公开化。

 

 

ADMINISTRATIVE

行政管理

1.                   Be responsible for all accounting and billing procedures in the outlets.

负责部门所有的结帐和开帐单的程序。

2.                  Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD.

与财务部和人力资源部一起负责监督控制员工工作时间和工资表的系统。

3.                   Periodically plan outside associates activity to promote teamwork.

周期性地安排员工外出活动以提高团队合作。

4.                  Promote positive inter-departmental relations through candid communication and cooperation.

通过坦率的沟通和合作建立好部门之间的关系。

 

5.                  Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.

  24小时内对客人提出的要求作出礼貌的答复。

6.                  Perform any reasonable request made of management which is not life threatening or against the law.

履行管理者分配下来的合理的要求,此要求不会威胁到生命和触犯法律。

 

MARKETING

营销

1.                   Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.

           知道客人来我们酒店我们可以得到的提成,并正确知道客人买单时用卡打折的程序。

2.                  Develop & execute plans and actions for the marketing of the outlet.

为部门的营销改善并实行计划和行动。

3.                   Be aware of competitors in the market & complete a competition analysis on a quarterly basis.

     知道市场中的竞争对手并与其进行比较。

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.