Marriott Careers

Franchised Front Desk Supervisor

Dublin, Ohio
Rooms and Guest Services Operations

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 11, 2018
Job Number 18001XQ6
Job Category Rooms and Guest Services Operations
Location AC Hotel Columbus Dublin, Dublin, Ohio VIEW ON MAP
Brand AC Hotels
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please apply via e-mail :

Additional Information: This hotel is owned and operated by an independent franchisee, Shaner Hotel Group . The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

 Job Description :

Shaner Hotels has an amazing opportunity for a Front Desk Supervisor at our AC Hotel Columbus Dublin.  Now open, the AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin.

 Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop restaurant and bar, where you can enjoy sophisticated cocktails paired with creative tapas. VASO also provides breathtaking panoramic views of the Scioto River along with Historic Dublin. The hotel features the AC Kitchen with our Spanish inspired breakfast and a thoughtfully designed lobby or meeting rooms.


The Front Desk Supervisor has a passion for providing service and is responsible for the supervision of the Front Desk staff, as well as a liaison to all other hotel departments.  A key focus will be maintaining Company and brand standards to ensure the highest level of professional and efficient service to guests, and to drive overall guest satisfaction.  The supervisor must help hire, train, and schedule and motivate our associates, as well as provide feedback to managers on a daily basis.

Job Requirements:
  • High School graduate or G.E.D. equivalent.
  • Minimum of two years’ experience in a similar role; Marriott experience a plus.
  • Knowledge of front desk procedures and protocol preferred.
  • Flexibility to cover all shifts a must, including weekends and holidays.
  • Ability to effectively deal with guest concerns in a friendly and positive manor.
  • Ability to manage multiple priorities in a fast-paced environment.



This company is an equal opportunity employer.