Marriott Careers

Housekeeping Supervisor (F-T) - The Westin Calgary

Calgary, Canada
Housekeeping & Laundry

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 11, 2018
Job Number 18001V4L
Job Category Housekeeping & Laundry
Location The Westin Calgary, Calgary, Alberta VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

Job Summary

At Marriott International, we celebrate the optimists who make their own mark. Our founders, J.W. and Alice Marriott started with a small idea, a root beer stand. From there, it grew into a small hotel business, and then another, bigger one. Together they created something that changed their future—and maybe yours. A great career is a great adventure. Now it’s your turn.


Where will your journey take you?


The Westin Calgary is looking for an outgoing and personable self-starter to be the newest member of our Housekeeping Team.


Job Duties:

  • Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards.

  • Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

  • Assist Housekeeping management in managing daily activities.

  • Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

  • Document and resolve issues with discrepant rooms with the Front Desk.

  • Prepare, distribute, and communicate changes in assignment sheets/workboards.

  • Communicate issues to next shift.

  • Complete required paperwork.

  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

  • Ensure uniform and personal appearance are clean and professional.

  • Maintain confidentiality of proprietary information; protect company assets.

  • Support all co-workers and treat them with dignity and respect.

  • Support team to reach common goals.

  • Comply with quality assurance expectations and standards. Move at a speed that is required to respond to work situations (e. g., run, walk, jog).

  • Read and visually verify information in a variety of formats (e. g., small print).

  • Visually inspect tools, equipment, or machines (e. g., to identify defects).

  • Enter and locate work-related information using computers and/or point of sale systems.

  • Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

  • Reach overhead and below the knees, including bending, twisting, pulling, and stooping.

  • Move through narrow, confined, or elevated spaces.

  • Move over sloping, uneven, or slippery surfaces and steps.

  • Move up and down stairs and/or service ramps.

  • Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

  • Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance.

  • Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces.

  • Stand, sit, kneel, or walk for an extended period or high frequency across an entire work shift.

  • Listen and respond appropriately to the concerns of other employees.

  • Speak with others using clear and professional language.

  • Perform other reasonable job duties as requested.



  • Previous hotel experience is an asset.

  • Previous experience leading teams is preferred.

  • Education in Hospitality or related discipline is preferred.


What we offer you:


  • Travel perks- explore the world around you with generous hotel and food discounts globally.

  • Growth opportunities- we believe that wider experiences provide a more enriching experience and offer mentorship, training and professional development.

  • Rewards and recognition- We believe hard work should be acknowledged and encourage exceptional service and leadership.

  • Competitive wages, health and pension benefits.


We are the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you’ll find us in your neighborhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World.™


Candidates must be able to provide valid Canadian Work Authorization as The Westin Calgary will not provide Labour Market Impact Assessments (LMIAs) at this time.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, provincial or local laws.

Notification to Applicants: The Westin Calgary takes seriously its obligations under the applicable provincial legislation and will provide accommodations to job applicants needing assistance.  If you require an accommodation in relation to this job posting, our online application or an interview, please call 905-366-5227 or email and a member of our Human Resources team will respond to your request.  Please note that this phone number and email are only for those individuals who would like to request an accessibility accommodation as part of the recruiting process.