Marriott Careers

Events Admin Clerk

Dubai, United Arab Emirates
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 04, 2018
Job Number 18001UVN
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY
Complete the daily administrative tasks related to the event planning department; support the event planning team during the planning stage of certain events. Full responsibility of handling internal events; Follow up on special banquet event arrangements and standards to ensure compliance.
 
CANDIDATE PROFILE
Education
College degree preferred
Multi-lingual preferred
 
Skills and Knowledge
Understand group and catering positioning of the hotel.
Attention to details
Confident and quick learner
Problem solving skills
Organization skills and multitasking
Understanding of capacities and catering styles of the hotel
Understanding of how the different departments within the hotel are linked to each other
Effective communication skills and professional use of English language
Distribute information in a concise, well-organized and detailed manner
Quick intuitive response and action
 
BUSINESS RESULTS
Balanced Scorecard Results:  Implements strategies and executes activities to drive and continuously improve financial results, guest satisfaction, human capital index and market share.
 
 
 
Essential Functions
  • Act as a support to the event coordinators, executives and mangers
  • Administrative event execution.
  • Creating Banquet Event Orders.
  • In charge of the (digital) event signage throughout the hotel.
  • Coordinate ESS (event satisfaction survey) information.
  • Handle daily tasks to include; preparing the BEO meeting material, daily distribution of event details to the rest of the hotel, managing meal vouchers, etc.
  • Daily actualization of the event manager’s events by checking the actual revenue in Opera and changing the status to Actual in the system.
  • Filing of paperwork ( e.g. credit cards, passport copies, etc.) according to Marriott Standards
  • Handling 15-min training topics
  • Handling of the purchasing tool (FMC), raising Purchase Orders (PO’s), dealing with finance and other system support.
  • Designing floor plans in Meeting Matrix.
  • Handles the internal meetings as well as other small events as assigned by management
  • Focus to communicate and deliver outstanding events to the customer.
  • Focus on future planning potential problems and/or conflicts from a service/planning point of view and solutions towards them to improve guest satisfaction and planning efficiency.
  • Finalize the billing process with accounting.
  • Strong intuitive support for the event planning team.
  • Guidance and support throughout the event.
  • Be available as needed during the event phase for their assigned groups,
  • Attend and prepare the daily communication tool; “BEO” meeting.
  • Identify up-selling opportunities. Up-sell last minute items accurate.
  • Show around in connection with in-house functions.
  • Coordinate welcome packages and thank you letters/gifts.
  • Performs other related tasks as assigned by management.
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.