Marriott Careers

Group Housing Executive

Dubai, United Arab Emirates
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 03, 2018
Job Number 18001UVC
Job Category Food and Beverage & Culinary
Location JW Marriott Marquis Hotel Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

JOB SUMMARY
 
Coordinates group room reservations and related functions with in-house departments, affiliates, and outside group contacts. Maintain ownership of group blocks, including pickup numbers, reservation methods, billing, and proper treatment of VIP guests.
Check availability, coordinate with sales, hotel departments and customers to ensure consistency, high level of service and implementing a smooth operation prior to the group’s arrival.  Responsible for data collection, inventory and reservation duties. To maintain regular communication between area reservations and the hotel recognizes opportunities to maximize group revenue by up selling and offering enhancements to group rooms.  Owner of data integrity and IT processes relevant to the role
 
 
CANDIDATE PROFILE
  • Knowledgeable in conference, events sales and transient pricing.
  • Communication skills – written & verbal, presentation style.
  • Uses problem-solving methodology for decision-making and follow up.
  • Experience and reference from similar role with 2 years’ experience.
  • Excellent analytical and numerical ability.
  • Worked previously in reservations or a sales team.
  • Knowledge of group bookings and Marriott Brand Standards & Processes.
  • Strong customer development and relationship management skills.
  • Knowledge of bedroom types and capabilities.
  • Knowledge of current trends in group management and group’s technology.
  • Knowledge of overall hotel operations as they affect department.
  • Strong organizational skills.
  • Ability to use Microsoft Office software applications and hotel system applications – Opera and Marsha.
  • Ability to creatively execute against the strategy and drive results – Budget, Yield Management, Cost Management, Balance Scorecard, Business Planning and Inventory management.
  • Good telephone technique.
PREFERREDQUALIFICATIONS
  • Education; High school diploma/G.E.D. equivalent
  • Related Work Experience; At least 2 years’ of related work experience
  • Knowledge of hotel systems-Opera, Marsha, e-tools
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.