Marriott Careers

Assistant Housekeeping Manager

Sheraton Grand Hotel, Dubai
Dubai, United Arab Emirates
Housekeeping & Laundry


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date May 22, 2018
Job Number 18001G1Y
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
 

Sheraton Grand Hotel, Dubai, United Arab Emirates.

Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.


POSITION PURPOSE
 
The Assistant Housekeeping Manager is responsible for assisting Assistant DoHK and DoHK in planning, organizing, and developing of the overall operations of the Housekeeping department in accordance with the hotel standards and guidelines along with assuring the highest degree of quality guest care is maintained at all times. Responsible for staffing, scheduling, training and developing associates.
 
ESSENTIAL FUNCTIONS
 
  • Manage the daily activities of the Housekeeping department to include appropriate cleaning of all offices,
    seating areas, washrooms, restaurants and public spaces.
  • Planning, organizing and directing team members to ensure the highest degree of guest satisfaction.
  • Daily supervision of the housekeeping staff
  • Purchase, re-order and maintain housekeeping supplies and inventory.
  • Conduct inspections of all rooms and public areas
  • Schedule and train all new housekeeping staff members.
  • Uphold the highest standards of cleanliness, safety, and conduct.
  • Knowledge of safety standards within Housekeeping department.
  • Determines and maintains the department work schedule used to notify staff of upcoming events and ensure proper preparation and staffing for each day
     
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
  • Previous experience in 5 star hotel
  • At least 2 years’ experience in Housekeeping at similar position or   
  • Previous experience managing a team of housekeeping employees through motivation, coaching
    and development.
  • The ability to anticipate customer needs, change goals and direction quickly and multitask
  • Working knowledge of rooms management systems.
  • Advanced knowledge of Housekeeping process and procedures.
  • Ability to maintain a budget
  • Proven excellence in customer service
  • Capable of using independent judgment/solid decision making skills
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.