Marriott Careers

Franchised Director of Sales

TownePlace Suites Erie
Erie, Pennsylvania
Sales and Marketing

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date May 18, 2018
Job Number 18001FDJ
Job Category Sales and Marketing
Location TownePlace Suites Erie, Erie, Pennsylvania VIEW ON MAP
Brand TownePlace Suites
Schedule Full-time
Relocation? Yes
Position Type Management

Start Your Journey With Us

Thank you for your interest in this position. It is a job opportunity with one of Marriott International’s franchisees.


Please apply via e-mail-

Additional Information: This hotel is owned and operated by an independent franchisee, Tharaldson Hospitality Management. The franchisee controls all aspects of the hotel’s employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.



Plans and administers sales policies and programs to foster and promote hotel patronage by performing the following duties 


To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 


  • Develops and maintains marketing plan and sales budget with the General Manager 
  • Provides sales training to staff of hotel as applicable 
  • Analyzes Revenue Management strategy using such tools as Star Reports, demand analysis and applicable front office systems 
  • Schedules sales appointments 
  • Conducts a required amount of cold calls 
  • Organizes, maintains, and tracks sales data 
  • Completes requests of General Manager and other management personnel, as applicable 
  • Performs functions of General Manager in General Managers absence 
  • All other duties as assigned

COMPETENCY To perform the job successfully, an individual should demonstrate the following competencies: 

  • Problem Solving  Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics 
  • Customer Service  Responds promptly to customer need; Responds to requests for service and assistance; Responds to requests for service and assistance 
  • Interpersonal  Maintains confidentiality 
  • Oral Communication  Responds well to questions; Demonstrates group presentation skills 
  • Team Work  Contributes to building a positive team spirit 
  • Written Communication  Writes clearly and informatively; Able to read and interpret written information. 
  • Delegation  Delegates work assignments; Provides recognition for results 
  • Quality Management  Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness 
  • Business Acumen  Understands business implications of decisions; Demonstrates knowledge of market and competition 
  • Diversity  Shows respect and sensitivity for cultural differences; Promotes a harassment free environment 
  • Organizational Support  Follows policies and procedures including but not limited to dress code policies 
  • Adaptability  Adapts to changes in work environment; Manages competing demands; Able to deal with frequent change, delays, or unexpected events 
  • Attendance/Punctuality  Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time 
  • Dependability  Commits to long hours of work when necessary to reach goals 
  • Initiative  Asks for and offers help when needed  
  • Innovation  Generates suggestions for improving work; Develops innovative approaches and ideas 
  • Judgment  Displays willingness to make decisions; Exhibits sound and accurate judgment; Includes appropriate people in decision-making process 
  • Planning/Organizing  Prioritizes and plans work activities 
  • Professionalism  Treats others with respect and consideration regardless of their status or position 
  • Quality  Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality 
  • Quantity  Strives to increase productivity 
  • Safety & Security  Observes safety and security procedure; Reports potentially unsafe conditions; Uses equipment and materials properly 


  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. 


  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or peers. 


  • Ability to calculate figures and amounts such as discounts, interest, and percentages. 


  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. 


  • To perform this job successfully, an individual should have knowledge of word processing software; spreadsheet software and internet 


  • Valid Drivers License required 


The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. While performing the duties of this job, the employee is frequently exposed to wet or humid conditions (non-weather); work near moving mechanical parts; work in high, precarious places and fumes or airborne particles. The employee is occasionally exposed to toxic or caustic chemicals; outdoor weather conditions and risk of electrical shock. The noise level in the work environment is usually moderate. 


This company is an equal opportunity employer.