Banquets Supervisor - Part Time
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Job Number 180011V7
Job Category Food and Beverage & Culinary
Location Sheraton Grand Mirage Resort, Gold Coast, Gold Coast, Queensland VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Surrounded by lush tropical gardens and sparkling blue lagoons, Sheraton Grand Mirage Resort, Gold Coast comprises of approximately 300 guest rooms, four award winning restaurants and bars, and a luxurious spa retreat, all in an absolute beachfront environment.
The Sheraton Grand Mirage Resort Gold Coast is the area’s premier conference and event venue, boasting the ultimate beachfront location. We have 15 meeting venues within the hotel.
The Food and Beverage Supervisor will be responsible for assigned functions and will assist the Banquet Manager in controlling and developing talent to ensure maximum guest satisfaction. You will be Responsible for Senior F&B and F&B Attendants, to set up functions (incl. Linen, silver, etc.) according to the Banquet Manager and Client requirements.
Handle Guest concerns and complaints with concern and understanding according to Hotel standard. Conduct a pre-service briefing with the assistance of the Banquet Manager, to revise stations and iron out last minute details of service or Guests’ requirements. Anticipate guest’s needs through observation and offer prompt, efficient service either personally or through effective communication with other Associates
The ideal candidates will be energetic, friendly, organized, enjoy working in a team environment and be passionate to provide the highest level of customer service. Prior banqueting and supervisory experience is essential. All candidates must be available to work a rotating roster including holidays and weekends. Only candidates with a current Queensland RSA certificate will be eligible for hire.
Enjoy the benefits of unlimited career opportunities, free onsite parking, discounted accommodation at our 5 star international hotels and resorts, and a sense of pride in knowing that you are part of a high performing Food & Beverage team.
Be your best. Start your career at Sheraton, where you don't just work - you go beyond.