Apr 12, 2018Job Number
Sales and MarketingLocation
Hyderabad Marriott Hotel & Convention Centre, Hyderabad, Andhra Pradesh VIEW ON MAPBrand
Marriott Hotels Resorts /JW MarriottSchedule
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Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.
The Marketing/Social Media Coordinator works directly with
the Marketing Manager with a dotted line reporting to the Director of Sales
& Marketing to help support hotel-wide and departmental initiatives.
Manage social media pages (Facebook, Instagram, twitter) with
Assist in planning and execution in collaboration with a
social media agency.
- Assist in capturing important segments
of the hotel through constant and regular phone photography to form image
and content generation.
Cultivate and grow online relationships with key target
audiences and influencers
Seek new opportunities to integrate social media into our
strategic marketing objectives.
Assist with general administrative tasks including, but not
limited to: upkeep of website; collateral creation and updates; media itinerary
- Assists with the preparation and execution of various
marketing campaigns; coordinates and manages photo shoots
- Manages timely completion of all marketing projects and
works with hotel departments to successfully market amenities, events,
etc.; follows-up with departments to ensure satisfaction of finished
- Assists with develops annual marketing plan in conjunction
with Sales and F&B departments
- Maintain marketing tools (CDs, videos,
photos, jpegs) and manage distributing to internal and external parties as
- Assist in maintaining online brand
reputation (Online review response, Social Media Queries and Engagement,
- Assist in capturing important segments
of the hotel through constant and regular phone photography and image
- Social Media Savvy
- High school diploma or equivalent required
- Computer literate in Microsoft Office (Excel, Word,
- Must be able to articulate and follow brand vernacular
and creative guidelines
- Ability to manage multiple tasks from the creative
process through production effectively and within deadlines
- Competent in written and verbal communication
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Recognize opportunities to up-sell the customer and sell enhancements to create a better Marriott experience or event. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Answer guest questions about property facilities/services. Receive, record, and relay messages accurately, completely, and legibly.
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.