Marriott Careers

Whatever/Whenever Agent

Taipei, Taiwan
Rooms and Guest Services Operations

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Mar 27, 2018
Job Number 18000V3V
Job Category Rooms and Guest Services Operations
Location W Taipei, Taipei, Taipei VIEW ON MAP
Brand W Hotels
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests’ passions, providing insider access to what’s new and what’s next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you’re ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Purpose of Role


    Responsible for the facilitating the day-to-day operations of the Whatever/Whenever Department which includes the arrangement of all legal requests received by guests to tie in with W’s Whatever / Whenever Promise, all with the excited and enthusiastic tone of W Talent.

Providing WOW service to guests throughout all communication channels with In Room Dining Orders, Wake Up Call Requests and any other requests the guest may have.

To accurately and efficiently use the PBX, OPERA, MICROS, Go Concierge, and FCS Guest Request Tracking Systems to improve the scope of services that Whatever/Whenever can offer

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.