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F&B Service - Asst. Cafe Manager

Shanghai Marriott Hotel City Centre
Shanghai, China
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Mar 20, 2018
Job Number 18000SS5
Job Category Food and Beverage & Culinary
Location Shanghai Marriott Hotel City Centre, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang (Middle) Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.

MAJOR FUNCTION 主要 :
 
To assist the Restaurant Manager in the day to day operations of the restaurant in such a manner as to maximize revenues and minimize costs with particular attention to complete guest satisfaction, associate welfare, and profit margins.
餐厅副经理必须在的餐厅营运中必须掌握每天的收入和成本同时密切的关注客人的满意程度,员工的满意程度,以及收益的底线。
 
MAJOR RESPONSIBILIES 責任概要 :
 
  1. Assist the Restaurant Manager in being responsible for the restaurant area, ensuring a smooth running, profitable operation within the framework of the hotel.
餐厅副经理必须负责餐厅的正常运转,以及在酒店范围内的有利工作。
  1. Assist in maintaining the overall welfare of our associates by providing them with the training and resources to take care of our guests
协助上级保持员工的培训和用来服务客人的资源。
  1. Assist to achieve departmental budget goals by maintaining profits through increased sales revenue and the efficient cost expenditure
协助上级完成提高利润并达到部门的指定成本目标,以及有效的控制支出。.
  1. Work with the Restaurant Manager to be responsible for the monthly department Profit & Loss Statement.
帮助餐厅经理完成部门每月获利与流失的说明
 
SPECIFIC DUTIES 工作任務 :
 
OPERATIONS
  1. Assist in the preparation of the yearly department budget by using history & forecasting techniques to develop an aggressive budget that reflects the achievable capabilities.
根据历史和预测协助上级制定每年可行性的预算。
  1. Assist in accurately forecasting business demands to ensure efficient staffing & food production.
协助上级根据营业准确的指定人员的配备和食品的产量。
  1. Ensure the awareness & enforcement of all Marriott S.O.P.’s & Property L.S.O.P.’s.
准确的领悟和执行公司制定的S.O.P以及资产L.S.O.P。
  1. Enforce operational Standards that are periodically reviewed & updated.
周期性的回顾和更新工作的执行标准。
  1. Be responsible for maintaining outlet safety and sanitation standards at all times.
要在任何时间负责部门的安全和卫生标准。
  1. Enforce Marriott’s 39-point sanitation checklist by having all outlets inspected on a monthly basis.
所有部门每月根据万豪的39点清洁核对表并执行检查。
  1. Be responsible for asset management of all outlet property and facilities.
负责并管理部门所有的财产。
  1. Conduct a preventative maintenance inspection on a monthly basis.
每月检验工程与维护。
  1. Enforce Marriott’s Principles of Hospitality at all times.
任何时间遵循万豪的原则精神。
  1. Above all, to lead by example through a “hands on” approach to motivate our associates to excel.
运用好的例子来激励员工们的优点。
 
HUMAN RESOURCES
  1. Assist in the development and implementation of management training plans for subordinate managers and supervisors on a quarterly basis in conjunction with HRD.
发展和培养对督导的培训, 拟定计划上传给人事部总监
  1. Conduct a departmental daily “15 Minute” training program.
每天按照部门的15分钟培训计划表进行培训。
  1. Assist in the execution of all associate performance reviews in a professional and timely manner.
协助上级运用专业和适时的方法去完成对员工的成绩回顾。
  1. Assist in all aspects of associate management including hiring, discipline in conjunction with the Restaurant Manager.
协助餐厅经理完成对员工纪律的管理。
  1. Assist in conducting an effective monthly associate meeting with minutes and P&A forwarded to the GM, F & B and HRD.
准确的把每月员工会议的小结转给总经理和餐饮以及人事部总监。
  1. Be responsible for the completion of the wage progress report on a weekly basis.
每周按照出勤率完成工资报表。
  1. Practice “open door” policy to all associates.
运用开放式的政策对待每为员工。
 
ADMINISTRATIVE
  1. Prepare efficient schedules for management and associates.
为管理层和员工制定高效率的时刻表。
  1. Be responsible for all accounting and billing procedures in the outlets.
负责全部部门里的财务及帐单。
  1. Be responsible for the accurate supervision of the associate time control and payroll systems by working with Accounting and HRD.
负责部门里的财务,单帐及考勤.
  1. Assist in planning outside associates activity to promote teamwork.
协助上级在员工中推广团队工作的精神。
  1. Promote positive inter-departmental relations through candid communication and cooperation.
积极的建立跨部门的沟通与合作关系。
  1. Respond to guest inquiries or concerns within 24 hours in what is deemed the appropriate manner.
查询和关注客人在24小时内以适当的方式去完成。
  1. Perform any reasonable request made of management which is not life threatening or against the law.
为管理制定的要求必须合理没有任何的威胁和打击。
 
MARKETING
  1. Be aware of all Marriott Guest Incentive programs and the correct accounting procedures pertaining to them.
知道相关的万豪客户奖励计划正确的财务章程。
  1. Assist in the development & execution of marketing plans for the outlet.
在部门中计划协助发展执行市场营销。
  1. Be aware of competitors in the market & assist in a competition analysis on a quarterly basis.
在每季度必须知道自己的市场竞争对手和竞争分析。
 
 
JOB SPECIFICATION職位要求 :
 
Profile of Competency
工作能力:
  1. Minimum of two years of restaurant operations management experience.
必须有2年以上的餐厅管理经验。
  1. Demonstrated leadership qualities.
能体现领导者的素质。
  1. Demonstrated good technical knowledge of restaurant operations.
在餐厅的营运方面有较好的技术。
  1. Demonstrated strong hospitality and communication skills.
有较好的服务精神和沟通技巧。
  1. Demonstrated strong work ethic.
有较强的理论知识。
Language 語言能力:
  1. Proficient in English and Chinese.
精通英语和中文。
Education 教育:
  1. Minimum Vocational School
必须有专业学校毕业。
Job License
資格 / 等級証:
  1. N/A
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.