Marriott Careers

Waiter / Waitress (Maternity Cover)

London, United Kingdom
Food and Beverage & Culinary

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Mar 09, 2018
Job Number 18000P52
Job Category Food and Beverage & Culinary
Location London Marriott Hotel Kensington, London, Greater London VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Allow the London Marriott Hotel Kensington to set a new standard for 4-star accommodation. Featuring an unparalleled location in Kensington, our hotel allows for convenient exploration of London's best-known landmarks, including Hyde Park, the Natural History Museum and Kensington Palace. All of our guest rooms and suites are furnished with luxurious bedding, an ergonomic workspace, high-speed Wi-Fi and a variety of entertainment options, while our on-site amenities will provide everything you require for a rejuvenating stay in London. Our contemporary design includes a seven-story atrium which is home to Cast Iron Bar & Grill which offers tantalizing modern British dishes and the bar serves curated craft beers and cocktails. Consider hosting your next business event our 4-star hotel; we boast almost 5,000 square feet of intelligent, contemporary venue space, terrific planning and catering services and cost-saving complete day packages. Discover the difference at the London Marriott Hotel Kensington.

Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions, the length of wait, recook orders, and product availability. Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. Record transaction in MICROS system at time of order. Check in with guests to ensure satisfaction with each food course and/or beverages. Pick-up trays and clean tables as needed to ensure a clean dining area. Maintain cleanliness of work areas, china, glass, etc., throughout the day. Maintain cleanliness of work and guest areas by clearing, collecting and returning food and beverage items to proper area. Complete closing duties, including restocking items, turning off lights, etc. Present physical and accurate check to guest and process payment.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.