Marriott Careers

F&B Kitchen - Steward Shift Leader

Shanghai, China
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 21, 2018
Job Number 18000IVF
Job Category Food and Beverage & Culinary
Location Shanghai Marriott Hotel City Centre, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang (Middle) Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.

MAJOR RESPONSIBILIES 責任概要 :
 
To provide consistent quality of food and services to internal and external customers, by adhering to and enforcing all Marriott Standards and Policies and Marriott Shanghai City Centre standards of excellence; training and guidance of trainees and attendants.
通过坚持和执行各种万豪标准各项政策;培训和指导其部门其他员工和实习生,为所有顾客提供始终如一的,高质量保证的食品和服务。
 
 
SPECIFIC DUTIES 工作任務 :
 

1. Directly responsible for sanitation of all culinary, storage and buffet areas

直接负责厨房卫生设施,存储和自助餐区域

 

2.Supervises dish room shift operations and ensures compliance with all food and   

beverage policies, standard and procedures
监督管理盘碟存放间的轮班运转操作并确保与餐饮部的相关政策,标准,程序相一致

 

3. Performs all duties of utility associates as necessary

执行所有必要工作职责
 

4. Follows proper handling and right temperature of all food products

适当操作并对所有食品保持适当温度

 

5.Inspects food holding and transport equipment repair and maintenance program

检查食品持有程序和运输设备及其维修设备程序

 

6.  Ensures compliance with food handling and sanitation standards

确保食品操作及卫生标准符合规定规范

 

7.  Ensures compliance with all local, state and federal regulations

确保所有操作符合政府法律法规
 

8.  Manages all equipment, china, glass and silver and ensures adequate clean        

supplies of each                                
管理所有设备,瓷器,玻璃器皿,镀银器皿并确保有其负责清洁的供应商

 

9. Knows and enforces proper cleaning routines for service ware, equipment, floors, etc

熟知并对所有服务器皿,设备,地板等清洁程序严格正确执行
 
10. Conducts China, glass and silver inventories
对瓷器,玻璃器皿和银器皿定期盘点管理

 

11.Enforce proper breakdown procedure for banquets, restaurants, room service and  

Associates cafeteria
针对宴会厅,餐厅,客房送餐及员工餐厅执行正确适当的破损程序

 

12.Making sure the cleanness level is compliant with the brand standard guidelines

确保清洁标准符合酒店品牌标准

 

13.Knows and implements Marriott's 46 Points of Hygiene and Safety Standards.

了解并执行万豪46项卫生及安全标准

 

14.Trains associates in safety procedures and supervises their ability to follow loss

prevention policies to prevent accidents and control costs
 给于部门员工安全程序的培训,预防事故发生培训及成本控制

 

15. Effectively investigates, reports and follow up on associates accidents

有效调查,报告及跟踪员工的意外事件

 

16.To be responsible for maintaining outlet safety at all times

在任何时间维护各个分支部门的工作安全

 

17.To implement a departmental daily 15 minutes training with associates

执行贯彻部门每日15分钟培训计划

 

18.Ensure utility staff is properly trained regarding sanitation, equipment handling and

  chemical usage
确保给于部门员工关于卫生,设备操作及化学品的使用相关的培训

 

19.  Helps associates receive on-going training to understand guest expectations

帮助员工培训并理解客户需求期望

 

20.To ensure the efficient scheduling of supervisors and associates

合理有效安排部门主管及员工的排班

 

21. Periodically plan outside associates activity to promote teamwork

周期性的计划安排员工参加团队活动

 

22.Promote positive inter-departmental relations through candid communication and cooperation

通过沟通和合作,创造一个积极和谐的部门关系
 
23.Perform any reasonable request made by the management which is not life threatening or against the law
严格执行管理层的任何不违反法律法规的合理要求

 

24.Responds in a friendly manner to guest concerns or inquires

友好礼貌的面对客人所关注的所有问题及需求

 

25.Ensure associates maintain required food handling and sanitation certifications

确保员工持有必须的食品操作和卫生操作证明

 

26.Empowers associates to provide excellent customer service. Ensures associates understand expectations and parameters

授权员工为客户提供优质服务,确保员工理解其期望
 
27.Observes service behaviours of associates and provides feedback to individuals; continuously strives to improve service performance
观察员工的服务行为并对他们提供反馈信息,不但指导他们改善服务表现

 

28.Promote positive inter-departmental relations through candid communication and cooperation.

 通过坦诚的沟通合作,积极推动跨部门的合作
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.