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Sales & Marketing - Sr. Sales Manager - Digital & Wholesale

Shanghai, China
Sales and Marketing


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 21, 2018
Job Number 18000IT5
Job Category Sales and Marketing
Location Shanghai Marriott Hotel City Centre, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.
 
Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang (Middle) Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.

MAJOR RESPONSIBILITIES
主要工作职责:
 
  • Responsible for identifying, developing, and managing accounts within specific, segments, markets, or geographical territories on behalf of one or more hotels.       代表一家或多家酒店负责确立、发展及管理不同区域、市场及地域的客户。
  • Maintains or increases current account production for group and catering business.
    维持及增长客户团队及宴会的产量。
  • Manages larger accounts or special markets.
    管理重要大客户或指定市场。
  • Provide leadership to overall proactive sales team.
         领导整个销售团队。
 
SPECIFIC DUTIES
特别工作要求 :
 
  1. Manages larger, focus accounts or special segments.
            管理重要客户或者重点区域。
     
  2. Identifies new or existing markets/accounts that meet property sales strategy.
            开发适合酒店战略需要的新客户或市场。
     
  3. Understands or is familiar with the fundamentals of assigned accounts.
            了解熟悉客户的背景。
     
  4. Develops a sales plan to generate business from identified markets/accounts
            制定销售计划 ,从所负责客户及市场中获得生意。
     
  5. Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.
            确认客户的需求、万豪的目标,以及细分市场/客户的战略。
     
  6. Continuously communicates the benefits of the hotel to the customer.
            将酒店所提供所拥有的价值传达给客户。
     
  7. Drives/manages account production through improved customer loyalty by excellent account management.
            通过有效的客户管理,提高客户忠诚度及产量。
     
  8. Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.
    通过电话咨询、销售拜访、接待客户来访、旅游展会、新闻媒体、市场调查等多种手段拓展新客户。
     
  9. Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.
            获取市场情报:如新的项目、竞争对手的活动、市场动向及表现。
     
  10. Spends majority of time in face-to-face customer interaction outside of the hotel.
            分配大部分的工作时间拜访客户。
     
  11. Sells the benefits of the Sales Centre/property sales and event management.
            向客户推销宴会销售及服务所带来的价值。
     
  12. Strives to meet measurable targets and goals, as assigned for individual and             team.
            努力达成个人及团队的目标(可测量)。
     
  13. Implements training programs to improve sales efficiency and staff development.
            参加培训课程,提高销售业绩及技能。
     
    14. Directs the activities of the proactive team.
            管理销售团队日常工作。
     
    15. Tracks and measures the performance of Sales Executive on a monthly or period basis.
           定期或月度考察销售主任工作表现。
     
    16. Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
          了解整个市场的情况汇报- 竞争对手的优势及缺点, 经济趋势,供需关系以及如何去应对以上情况。
  
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.