Marriott Careers

Housekeeping - Floor Supervisor

Shanghai, China
Housekeeping & Laundry


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 21, 2018
Job Number 18000IFN
Job Category Housekeeping & Laundry
Location Shanghai Marriott Hotel City Centre, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

 

Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.

 


JOB RESPONSIBILITIES:

工作职责:

1. Responsible for training of all Room Attendants.

负责本部门员工所有培训

 

2. Ensure all floors are stocked properly and adherence to all pars.

确保所有的楼层物品存放适当。

 

3. Ensure all china, glass and silver is in excellent condition and is maintained at all times.

确保所有的瓷器、玻璃和银器的状况非常好

                                                  

4. Ensure the standards of Guest rooms are equal to our high degree of Excellencies.

确保客房高标准的良好状态。

 

5. Inspect and complete inspection reports.

检查及完善工作报告

 

6. Immediately report any damaged scene or any reported by Room Attendant so the

    corridors and equipment are kept to the high standards.

立即报告任何损坏的景象(走廊和设备)确保一切保持高的标准

 

7. Report any burned out lights, other than what the Room Attendants are to replace.

及时报告灯具的损坏(服务员无法更换的)。

 

8. Any engineering issues should be reported directly to the Main Linen Room.

任何工程问题直接报告

 

9. Ensure Lost & Found items are turned directly in to the Main Linen Room on a daily

    basis. These items are never to be left on the floor overnight.

确保当天的遗留及时上缴,不能遗忘在楼层。

 

10. Keep halls clear of trash, soiled linen, cribs and other Guest service equipment.

确保楼层各区域清洁与整洁。(垃圾,脏布草,各种加床与客用品)

 

11. Be responsible for the input of all status of Guest rooms.

负责及时输入正确的房态。

 

12. Ensure Room Attendant is working at all times and that Room Attendants are fully

       equipped with the supplies that they need to take care of the Guest.

确保楼层服务员工作期间,提供及时的充分的备品,以方便提供服务。

 

13. Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit

      philosophy of one-stop shopping.

盛情款待迎接每一位入住的客人。

 

14. Complete any special assignment, directed by the Housekeeping Manager or the

      Director of Services promptly.

及时完成客房经理或服务总监所指派的特殊工作。

 

15. Housekeeping supervisors will be responsible for reporting the performance of

      associates in their area to the Housekeeping Manager and the Director of Services.

客房主管将负责的报告员工的工作表现。


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.