Marriott Careers

Housekeeping - Floor Supervisor

Shanghai, China
Housekeeping & Laundry

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 21, 2018
Job Number 18000IFN
Job Category Housekeeping & Laundry
Location Shanghai Marriott Hotel City Centre, Shanghai, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


Construction of the largest full-service Marriott-branded hotel in Shanghai, Shanghai Marriott Hotel City Centre opened its doors on 24 November, 2011. Located aside People's Square and Park on Xi Zang Middle Road, the Shanghai Marriott Hotel City Centre enjoys a premium downtown location. Nanjing Pedestrian Street is a 30 second stroll from the hotel's street entrance. The BUND, Suzhou Creek and the lively Xintiandi are all within easy walking distance.




1. Responsible for training of all Room Attendants.



2. Ensure all floors are stocked properly and adherence to all pars.



3. Ensure all china, glass and silver is in excellent condition and is maintained at all times.



4. Ensure the standards of Guest rooms are equal to our high degree of Excellencies.



5. Inspect and complete inspection reports.



6. Immediately report any damaged scene or any reported by Room Attendant so the

    corridors and equipment are kept to the high standards.



7. Report any burned out lights, other than what the Room Attendants are to replace.



8. Any engineering issues should be reported directly to the Main Linen Room.



9. Ensure Lost & Found items are turned directly in to the Main Linen Room on a daily

    basis. These items are never to be left on the floor overnight.



10. Keep halls clear of trash, soiled linen, cribs and other Guest service equipment.



11. Be responsible for the input of all status of Guest rooms.



12. Ensure Room Attendant is working at all times and that Room Attendants are fully

       equipped with the supplies that they need to take care of the Guest.



13. Exhibit a high degree of gracious hospitality, greet Customers at all times and exhibit

      philosophy of one-stop shopping.



14. Complete any special assignment, directed by the Housekeeping Manager or the

      Director of Services promptly.



15. Housekeeping supervisors will be responsible for reporting the performance of

      associates in their area to the Housekeeping Manager and the Director of Services.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.