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Group Sales Executive

Dubai, United Arab Emirates

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 19, 2018
Job Number 18000HL9
Job Category Reservations
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai, United Arab Emirates VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Job Summary
To enter all group bookings to the Marsha and Opera PMS System. Assure that information of customer appears correctly in hotel systems.  Manages tentative and definite group blocks in Opera versus Marsha.  Update hotel systems with details for definite groups and provide rooming list to the Event Management.  Handle required administration for groups in professional manner.
Essential Functions
  • Enter and manage tentative and definite group blocks into Opera.
  • Update definite groups and build group blocks into Marsha
  • Secure rooming list prior to cut-off dates and input to Marsha
  • Focus on all necessary details  - flight details, special requests, transportation and visas
  • Track group slippage and history for post-group analysis.
  • Track all rate changes made to Opera PMS versus Marsha rates
  • Audit Marsha and Opera to ensure rooms inventory are balanced and reservation details are correct
  • Customer liaison is required
  • Send personal offer of quotation within 24 hours
  • Ensure all files are tidy and up to date.
  • Ensure re-active sales office files are maintained in an accurate and sensible order at all times,
  • Ensure re-active sales office is clean and tidy and all times, attend and participate in department meetings.
  • Attend and participate in department meetings.
  • Ensure open communication is maintained at all times with all hotel departments.
  • Establish lasting, favorable relationships with customers and provide them with an intelligent, cooperative professional service.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.