Marriott Careers

Lead Service Agent

Macao S.A.R., Macao S.A.R.
Food and Beverage & Culinary


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Sep 05, 2018
Job Number 18000F7D
Job Category Food and Beverage & Culinary
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Start Your Journey With Us

Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.


Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.

 

萬豪國際是世界領先的酒店業,擁有多間國際知名品牌酒店,給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有超過6,000個物業,您將在鄰近及全球122多個國家和地區找到我們的身影。 請瀏覽www.marriott.com/marriott-brands.mi了解30個酒店品牌的更多資訊。 尋找你的世界。


位於路氹金光大道的澳門喜來登金沙城中心大酒店是萬豪國際大家庭的一部分。這是全球最大規模的喜來登酒店,擁有4,001間客房和套房。酒店的雙塔樓共設有七間餐廳和酒吧,此外更設有面積超過9,000平方米的會議空間、健身俱樂部、水療中心以及三所室外泳池。


Job Summary

 
Ensure efficient delivery of service to the guest according to pre-determined standards and specification. This role provides operational support to the Supervisor and coordinates all service delivery details with the Supervisor. Supervise venue operations during assigned shifts and ensure all the staff to carry out the task according to the systems and procedures.
 
Leading the associates to provide excellent service to the guests and achieve department goals and objectives. Deliver high quality service to guests and ensure guest needs and reasonable requests are met.Total knowledge & understanding of Food Preparation Standard & Procedure and make appropriate recommendations for guests.
 
Job Requirement

-          Minimum 2 year experience in a 5-Star hotel.

-          Able to speak, read and understand English and Chinese.

-          Presentable and out going personality.

 
 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.