Guest Services Manager
Macao S.A.R., Macao
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Job Number 18000D5J
Job Category Rooms and Guest Services Operations
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
萬豪國際是世界領先的酒店業，擁有多間國際知名品牌酒店，給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有超過6,000個物業，您將在鄰近及全球122多個國家和地區找到我們的身影。 請瀏覽www.marriott.com/marriott-brands.mi了解30個酒店品牌的更多資訊。 尋找你的世界。
To provide leadership and clear direction in the overall running of the Reception, Guest Services, Customer Relations, Concierge, Luggage Handing and Guest Transportation Services. To consistently achieve high standards of customer recognition and satisfaction through well-executed personal touches and brand experiences. To provide active support to the hotel Senior Leadership Team and align with the broader hotel goals.
- High school, diploma in hotel management or equivalent educational qualification required.
- Good communication skills, both verbal and written in Chinese and English.
- Good and positive hospitality attitude.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.