Marriott Careers

Concierge

Auckland, New Zealand
Rooms and Guest Services Operations


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 01, 2018
Job Number 18000BRC
Job Category Rooms and Guest Services Operations
Location Four Points by Sheraton Auckland, Auckland, North Island VIEW ON MAP
Brand Four Points
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us

Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you'll find us in your neighbourhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.™

 

LOCATION

Be part of the pre-opening team for the first Four Points by Sheraton hotel, part of Marriott International in New Zealand.

Set to open Quarter 2 2018, Four Points by Sheraton Auckland will offer guests 255 modern guest rooms, with impressive views of the city, alongside an all-day dining restaurant, bar and lounge. Reflecting the brand's promise to provide what matters most to today's independent travellers, the hotel will also offer all of the brand's defining touches, including the signature Four Comfort bed, complimentary bottled water, fast and free Wi-Fi in all public areas, an energising breakfast and the brand's signature Best Brews™ program.



ABOUT THE ROLE

You will play an integral part in our pre-opening team with exclusive behind-the-scenes access. The key responsibilities will include but are not limited to:

  • Greet and escort guests to rooms.
  • Open doors and assist guests/visitors entering and leaving property.
  • Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities.
  • Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services).
  • Transport guest luggage to and from guest rooms and/or designated bell area.
  • Assist with luggage storage and retrieval.
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage and parking cars.
  • Arrange transportation (e.g., taxi cab, shuttle bus) for guests/visitors, and record advance transportation request as needed.

ABOUT YOU

To be successful in this role, you ideally demonstrate the following:

  • Previous hospitality experience preferred but not essential.
  • Positive attitude and the flexibility to confidently respond to a range of different work situation.
  • Ability to work well in a team and independently.
  • Flexibility to work all shifts including weekends.
  • Physical fitness.
  • NZ driving license essential.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.