Marriott Careers

Spa Attendant - Housekeeping (Male)

Dubai, United Arab Emirates

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jan 28, 2018
Job Number 18000A8G
Job Category Spa
Location Sheraton Grand Hotel, Dubai, Dubai, United Arab Emirates VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.
Sheraton Grand Hotel, Dubai, United Arab Emirates.
Located at the forefront of Dubai’s most prominent thoroughfare, the Sheraton Grand Hotel seamlessly connects to the heart of the booming business district. Our hotel is just across from the Dubai World Trade Centre and within walking distance of the Dubai Convention Centre. A short drive will take you to DIFC, Dubai Mall, or downtown, and Dubai International Airport (DXB) is 10 kilometers away. Standing 53 stories tall, the hotel comprises 474 guest rooms and suites, as well as 180 one- to three-bedroom serviced apartments. All accommodations span at least 36 square meters and feature the Sheraton Sweet Sleeper® Bed. Our expansive conference center boasts meeting rooms with natural illumination and state-of-the-art audiovisual technology. The Sheraton Grand Hotel also offers a Sheraton Club Lounge that has extensive services and exciting 31st-floor views.

Spa Attendants are responsible for delivering exceptional levels of hygiene and cleanliness in all aspects of the spa operation in line the Hotel brand standard and Soul Wellness and Spa standards, whilst delivering excellent five star client care.
Responsible for performing spa set up and close down procedures and ensuring all guest amenities are replenished throughout the day. 
  • Set up and close down the spa as per the brand standards set down by the Hotel and Soul Wellness and Spa, using relevant checklists.
  • Carry out a regular walk through of the entire spa to ensure cleanliness, working facilities, adequate stock levels of guest amenities and linens, removal of dirty linen, candles lit and checking flower displays.
  • Ensure client lockers are turned around quickly with the appropriate amenities and presentation.
  • Removal of dirty linen from the spa without disturbing the client experience, delivering it to the relevant housekeeping area.
  • Maintain the cleanliness and adequate stocking of the therapist preparation areas.
  • Liaise with relevant F&B outlets to receive refreshments for the spa ready for opening and refreshing throughout the day.
  • Aid therapists in setting up for treatments and clearing away after.
  • Courtesy to guests at all times offering assistance where required.
  • Maintain a good knowledge of treatments and services offered in the spa to assist with guest enquiries.
  • Attend to guests in both the relaxation and waiting areas ensuring that they are comfortable as well as offering refreshments.
  • Support reception by taking guests’ shoes and guiding to changing rooms, as well as pointing out the location of heat experiences and relaxation areas and explaining their use.
  • Monitor the maintenance of all equipment and facilities within the spa and fitness area, reporting any issues to Duty Manager/Hotel Maintenance.
  • Responsible for pool plant testing during spa operating hours, ensuring chlorine and PH levels are at a safe level, recording findings to maintain an accurate record.
  • Maintain the cleanliness of the entire Spa in particular the changing rooms, toilets, and showers plus relax areas. These should be kept in a neat, tidy and sanitary manner in accordance with Soul Wellness and Spa and Health and Safety Standards.
  • Receive training to ensure that all relevant legislation pertaining to the Health and Safety at work Law and Health and Hygiene standards are implemented within the Spa.
  • Always be punctual and prepared in advance of starting work.
  • Perform any other duties deemed reasonable by management showing flexibility to cover areas outside the listed responsibilities.
  • Must be able to assist guests with inquiries
  • Must be able to speak and write in English
  • Must be able to speak and write in a language any other than English




We do expect that you do have the experiences/ behaviors below. You:

  • Totally embrace the philosophy of guest and customer service and owns the guests;
  • Identify yourself with the hotel’s brand and operating philosophy;
  • Possess a warm and friendly demeanor;
  • Strive to achieve satisfaction and delight of our customers;
  • Are detail oriented;
  • Thrive on pride of work and its product;
  • Play as a team to achieve common goals;
  • Have immaculate personal presentation e.g. grooming and conversational ability;
  • Demonstrate self-confidence, energy and enthusiasm;
  • Have a strong ability to learn skills, retain and demonstrate learning;
  • Uphold ethical business practices.
Bachelor degree required.
(Ability to lift, standing during shift, sitting most of shift, etc.)
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.