Marriott Careers

Events Planning Executive

Dubai, United Arab Emirates
Sales and Marketing

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jan 25, 2018
Job Number 180009DV
Job Category Sales and Marketing
Location Lapita, Dubai Parks and Resorts, Autograph Collection, Dubai, United Arab Emirates VIEW ON MAP
Brand Autograph Collection Hotels
Schedule Full-time
Position Type Non-Management/Hourly

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Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna & Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.
Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Maximizes revenue through increased bookings across all segments of the hotel.  Provides an efficient and effective process to quickly handle customer enquiries within pre-defined parameters.  Communicates booking information to all relevant departments.  Effectively presents and sells all conference and banqueting products which meet customer needs.
The following are specific responsibilities and contributions critical to the successful performance of the position:
  • Convert business through proposal, negotiation and contractual agreement to ensure all revenue potential and targets are achieved.
  • Liaise closely with clients to establish needs and expectations and maintain records to develop sales opportunities.
  • Responds to telephone inquires/ requests for group business in the defined timeline.
  • Create and maintain accurate customer meeting/event records in Delphi capture feedback and make suggestions for adapting offering.
  • Suggests positive alternatives through cross-referrals, and ensures that business booked is within hotel parameters.  Processes all correspondence within acceptable agreed time lines.
  • Monitor developments, innovations and best practice across the estate and competitor organizations and implement any process that will improve sales performance.
  • Ensure follow up takes place with clients and opportunities are sought for repeat bookings.
  • Support other hotel associates on their development of sales awareness and selling skills.
  • Prepares and maintains accurate account information and profiles in Delphi
  • Ensure that all sales opportunities are effectively cross-referred where possible using the appropriate cross-sell protocol.
  • Produces contracts, proposals, BEO’s and other related booking documentation.
  • Ensure strong knowledge of cluster Conference & Events products and selling strategies.
  • Utilizes selling skills to book all aspects of meeting in one phone call.
  • Proficiency in meeting room set-ups, A/V, and other support services
  • Strong knowledge of all hotels in the cluster; selling features, benefits and objectives
  • Understanding of contract management and legalities.
  • Maximize revenue by up-selling creative F & B and other event options
  • Understand need hotels strategy as developed by revenue management
  • Understand and achievement of team and individual goals
  • Systems and software knowledge (Delphi,  Microsoft, Profit Pack, Internet, Marriott Global Source)
  • Perceive the wider impact of issues on the immediate business environment
  • Communicate the vision in the way that generates excitement, enthusiasm and commitment.
  • Focus on the customer and find ways to meet, exceed their expectations
  • Build productive relationships with colleagues both internally and externally
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.