Marriott Careers

Housekeeping Porter

Edinburgh, United Kingdom
Housekeeping & Laundry


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Apr 20, 2018
Job Number 180006UL
Job Category Housekeeping & Laundry
Location Sheraton Grand Hotel & Spa, Edinburgh, Edinburgh, Scotland VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

We are currently recruiting for a Housekeeping Porter to join our Housekeeping Team at the Sheraton Grand Hotel & Spa.

Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 and our One Square Restaurant and bar.

Role:


Act as a liaison between Housekeeping, Guests and other departments to ensure a positive hotel experience for guest rooms and public areas. This position provides a visible and accessible floor presence in order to anticipate, understand and act upon Housekeeping associates’ needs. The position responds to guest requests on the floor and additionally will assist the Executive Housekeeper with day-to-day operations of the housekeeping departments.

 

Essential Functions:

 

·         To ensure that all areas under his/her control are maintained to the highest standards of cleanliness and tidiness.

·         Collection and delivery of guest laundry in a timely and efficient manner.

·         Responsible for delivery, collection and making up of cots to required standard.

·         Responsible for maintaining standards of irons and ironing boards.

·         Delivery of, duvets, pillows and bedboards and maintaining service area supplies as required.

·         Responsible for ensuring service areas and lifts are clean and well maintained at all times, removing any rubbish, dirty crockery, glassware etc.

·         Assist in training new porters as and when required.

·         Answering pager and dealing with all requests and general housekeeping enquiries


Requirements:

 

Our ideal candidate will project a pleasant and positive professional image to all contacts at all times. 

You will have experience within a Housekeeping department within a 5 star environment. Our expectations of you will be that you are able to work on your own initiative as well as part of a team and have a strong desire to improve on your skills and knowledge.

 

You will join a fun loving and passionate team who excel in delivering world class standards and live and breathe the brands standards.

 

Benefits:

 

In return we offer you a competitive salary as well as unlimited career opportunities, industry leading benefits (including: Uniform, complimentary laundry, free meals on duty) and an environment where your development is our priority. We offer a monthly training calendar full of developmental courses designed to aid career progression.


Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Support team to reach common goals. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 25 pounds without assistance and in excess of 25 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related equipment over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Perform other reasonable job duties as requested by Supervisors
 
 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.