Marriott Careers

Assistant Health Club Manager

Sheraton Ankara Hotel & Convention Center
Ankara, Turkey
Golf, Fitness, and Entertainment


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Dec 22, 2017
Job Number 17002UDB
Job Category Golf, Fitness, and Entertainment
Location Sheraton Ankara Hotel & Convention Center, Ankara, Turkey VIEW ON MAP
Brand Sheraton Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
At Sheraton, we go above and beyond in everything we do. We are inspired by our guests and one another – and are driven to make things better. We love what we do, and we give it all we’ve got – on property and off. When guests stay with us, it’s not just a room with a bed that they’re buying. It’s an experience. We’re looking for someone who is ready to go beyond in everything they do. If you are someone with a genuine drive to improve your life and the lives of those around you, we encourage you to explore careers with Sheraton.

JOB SUMMARY

Assists with managing aspects of the pool and fitness areas, including overall maintenance, daily upkeep, cleanliness and the operation of wet area units. Provides and models service behavior to guests and employees. Assists with continually striving to improve guest and employee satisfaction and maximizing the financial performance in areas of responsibility. Position works with direct reports to carry out departmental strategies.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 3 year experience in the recreation/health club operations or related professional area.

OR

• 2-year degree from an accredited university in Health Education, Physical Education, Hotel and Restaurant Management, or related major. 2 year experience in the recreation/health club operations or related professional area.

 

• Fitness Trainer Certification is a must.

 

CORE WORK ACTIVITIES

Assisting with Recreation Operations

• Supervises and manages employees. Supports day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.

• Monitors quality, standards and meets the expectations of the customers on a daily basis.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Schedules events, programs, and activities, as well as the work of others.

• Provides personal assistance, medical attention, emotional support, or other personal care to others such as coworkers, customers, or patients.

• Develops specific goals and plans to prioritize, organize, and accomplish work.

• Assists with managing group activities including sand painting, bon fires, and team building events.

• Orders and manages necessary supplies. Ensures workers have supplies, equipment, tools, and uniforms necessary to do their jobs.

• Assists with managing pool and fitness areas, including overall maintenance, daily upkeep and cleanliness, and the operation of wet area units.

Providing and Ensuring Exceptional Customer Service

• Serves as a role model to demonstrate appropriate behaviors.

• Provides services that are above and beyond for customer satisfaction and retention.

• Improves service by communicating and assisting individuals to understand guest needs, provides guidance, feedback, and individual coaching when needed.

Conducting Human Resources Activities

• Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.

• Participates in the performance appraisal system process, giving feedback when needed.

• Coordinates training activities for employees in department.

• Encourages and builds mutual trust, respect, and cooperation among team members.

• Communicates expectations and performance objectives to subordinates; subordinates are also open to raise questions and/or concerns.

 
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.