Assistant Manager, Housekeeping
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Job Number 17002UBT
Job Category Housekeeping & Laundry
Location Sheraton Grand Macao Hotel, Cotai Central, Macao S.A.R., Macao VIEW ON MAP
Brand Sheraton Hotels & Resorts
Position Type Non-Management/Hourly
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Marriott International is the world’s leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With over 6000 properties, you’ll find us in your neighborhood and in more than 122 countries across the globe. Learn about our 30 hotel brands at www.marriott.com/marriott-brands.mi. Find Your World.
Sheraton Grand Macao Hotel, Cotai Central is part of the Marriot International family which located on the Cotai Strip. The World’s largest Sheraton’s with 4,001 guest rooms and suites. The hotel’s two stunning towers included seven restaurants and lounges, over 9,000 sqm meeting space, fitness center, spa and three outdoor swimming pools.
萬豪國際是世界領先的酒店業，擁有多間國際知名品牌酒店，給予員工更多的發展機會促進成長並取得成功。萬豪國際旗下擁有超過6,000個物業，您將在鄰近及全球122多個國家和地區找到我們的身影。 請瀏覽www.marriott.com/marriott-brands.mi了解30個酒店品牌的更多資訊。 尋找你的世界。
Ensuring consistently high levels of guest experience and continuously increase customer satisifcation. Assist in monitoring internal cost saving initiatives in order to minimise operating costs. Assist in scheduling of manpower according to business needs to maximize productivity standards. Ensuring all guests’ complaints is resolved in a timely and effective manner. Conducting daily inspections of occupied and departed rooms. To maintain consistently high levels of cleanliness within the assigned areas.
Ensuring floor pantries are restocked in a timely manner. Supporting in-room green initiatives by monitoring and controlling energy and water consumption. Implementing the ABCs of Housekeeping training program through daily room inspections.
- High school, diploma in hotel management or equivalent educational qualification required
- Able to speak, read, write and understand the English, Cantonese and Mandarin languages.
- Two to three years in a similar management position