Marriott Careers

Assistant IT Manager

JW Marriott Hotel Singapore South Beach
Singapore, Singapore
Information Technology


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Nov 28, 2017
Job Number 17002MTW
Job Category Information Technology
Location JW Marriott Hotel Singapore South Beach, Singapore, Singapore VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.


 

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.


 

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

JOB SUMMARY

Supports the property’s technology Information Resources objectives. Supports all technology planning, decision-making, implementation, and maintenance. Interfaces with vendors, owners, and property staff.

 

Preferred

• System-related professional certifications desired.

 

 

CORE WORK ACTIVITIES

Supporting Client Technology Needs

• Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.

• Assists in the the acquisition and maintenance of property based systems.

• Assists in analyzing information, identifying current and potential problems and proposing solutions.

• Maintains, inspects and repairs equipment.

• Assists in monitoring computer and network operations at the property, backup/recovery functions are performed on scheduled basis and administration functions for hardware, operating and application systems are maintained and completed on consistent basis.

• Assists in managing IR activities to ensure the property infrastructure and applications systems are functional at all times.

• Administers and maintains mail and email.

• Maintains inventories and manages IT hardware/software.

• Provides Internet support and maintenance (if applicable)

• Provides cable management support.

• Assists in the introduction of new applications, providing user tips, alerting users of system problems and informing staff of progress or status.

• Consults on specific application issues or hardware/software problems.

Managing Projects and Policies

• Monitors processes and evaluates information according to SOP and LSOP requirements.

• Monitors compliance with IR policies and standards protecting company hardware, software and other resources at the property.

Maintaining Information Systems and Technology Goals

• Assists in the assessment of needs and monitoring compliance with brand specific standards.

• Aids in the reporting of problems and takes steps to track and solve problems, with the system user being informed of situation at all times.

• Assists in asset management.

• Aids in on-site monitoring of projects.

Demonstrating and Applying IR Knowledge

• Keeps up-to-date technically and applies new knowledge to work issues.

• Demonstrates knowledge of job-relevant issues, products, systems, and processes.

• Provides technical expertise and support.

Additional Responsibilities

• Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.

• Analyzes information and evaluates results to choose the best solution and solve problems.

• Assists in vendor management for property IT requirements, functioning as escalation point for problem resolution.

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.