Marriott Careers

Team Leader-F&B Outlet

Shanghai, China
Food and Beverage & Culinary

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Nov 08, 2017
Job Number 17002H2X
Job Category Food and Beverage & Culinary
Location The Westin Bund Center, Shanghai, Shanghai, China VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Full-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

  1. Assisting manager in the outlet’s operation.
  2. Associate duty roster and station plan.
  3. Handling of guests complains.
  4. Checking on associate discipline, grooming standards and punctuality.
  5. Ensuring of service standards during operations and also to give training and guidance.
  6. Checking of guests’ satisfaction and proper handling of feedback and follow-up.
  7. Performs opening duties as assigned. (Check list)
  8. Performs closing duties as assigned. (Check list)
  9. Restaurant maintenance and housekeeping.
10.     To update and disseminate relevant information to associates.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.