At Your Service Agent
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Job Number 170029L6
Job Category Rooms and Guest Services Operations
Location Hong Kong SkyCity Marriott Hotel, Hong Kong, Hong Kong VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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- Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction.
- To attend to each call in a courteous and efficient manner .
- To dispatch appropriate personnel to satisfy guest requests and resolve guest issues.