Marriott Careers

Full & Part Time Service Express Attendants - Valet/Bell/Porter & In Room Dining

Melbourne, Australia
Rooms and Guest Services Operations

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Feb 18, 2018
Job Number 17002939
Job Category Rooms and Guest Services Operations
Location The Westin Melbourne, Melbourne, Victoria VIEW ON MAP
Brand Westin Hotels & Resorts
Schedule Part-time
Position Type Non-Management/Hourly

Start Your Journey With Us
The Westin Melbourne hotel is an oasis in the heart of the city's bustling Central Business District.  With a commanding location on Collins Street, arguably Australia's premier street, The Westin Melbourne preserves wellness in travel with a number of signature brand offerings including our Westin Heavenly® Beds, Gear Lending by New Balance®, and WestinWORKOUT® Fitness Studio.
We seek enthusiastic and guest focused individuals to join our team, this is an ideal entry opportunity to Luxury Front Office & Concierge Operations.


Responsible for providing first impressions, our Service Express team are proactive, welcoming and true professionals at delighting our guests.

Job Description:

  • Highly active front of house position involving logging requests, assisting guests with luggage, transportation needs and general information. 
  • Delivering amenities and other items to guest rooms. 
  • Greet every guest and deliver personal and instinctive guest experiences every day.
  • Valet park guest cars.
  • Maintain the cleanliness standards of the Hotel driveway.
  • Place for in-room dining orders and delivery to guest rooms.
  • Assist with other projects as requested by Shift Leaders and Managers.
  • Uphold Westin standards and the hotel's policies and procedures.


  • Minimum availability to work 4 days and 30 hours per week.  Desire to work in excess of this will be an advantage.
  • Organized, proactive and enjoys working with the public and in a team environment.  
  • Must have the flexibility to work on a rotating roster including public holidays and weekends as well as regular early morning and evening shifts and occasional overnight shifts.
  • Hold a valid manual drivers license.
  • Victorian RSA required prior to commencement.
  • Experience in a similar role preferred but not essential.


Marriott International is the world's leading global hospitality company, with more brands, more hotels and more opportunities for associates to grow and succeed. With 5,700 properties, you'll find us in your neighbourhood and in more than 110 countries across the globe. Learn about our 30 hotel brands at Find Your World™

This is an excellent opportunity to learn, grow and advance your career with an exciting, vibrant and growing company. In return for your dedication and commitment you will receive excellent benefits and the opportunity to work with a highly motivated and engaged team.

We appreciate the time you have taken to apply and the effort that goes into an application. Only those successful in gaining an interview will be contacted directly.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.