Sep 27, 2017Job Number
Food and Beverage & CulinaryLocation
Al Manara, a Luxury Collection Hotel, Saraya Aqaba, Aqaba, Jordan VIEW ON MAPBrand
The Luxury CollectionSchedule
Start Your Journey With Us
The Luxury Collection is a glittering ensemble of locally authentic hotels and resorts from around the world. Our hotel teams curate the world’s most enriching and desirable destination experiences. Our mission is to guide our guests, these seasoned travelers on transformative journeys that touch their spirits, enrich their lives and create lasting memories. If you are someone with an appreciation for evocative storytelling and a desire to provide genuine, personalized, and anticipatory service, then we invite you to join us on our journey and explore a career with The Luxury Collection.
Perform general office duties to support F&B Department (e.g., filing, sending emails, typing, faxing, copying).
Prepare F&B -related documents throughout the department operation process (e.g., proposals,
contracts, or banquet event orders). Promote awareness of brand image
internally and externally. Gather materials and assemble information packages
(e.g., brochures, promotional materials). Use sales techniques that maximize
revenue while maintaining existing guest loyalty to Marriott. Answer guest questions about property
facilities/services (e.g., hours of operation, rates and room types, packages,
promotions, entertainment, restaurants, special events). Serve as the point of
contact for clients and communicate with them by phone and email to respond to
questions and requests.
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Visually inspect tools, equipment, or machines (e. g., to identify defects). Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Perform other reasonable job duties as requested by Supervisors.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.