Senior / At Your Service Agent (Call Centre)
Hong Kong S.A.R., Hong Kong
Check out pictures from associates at this location, and some videos too!
Job Number 170021J6
Job Category Rooms and Guest Services Operations
Location Courtyard Hong Kong Sha Tin, Hong Kong S.A.R., Hong Kong VIEW ON MAP
Brand Courtyard by Marriott
Position Type Non-Management/Hourly
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- Serve as the main point of contact for all guest requests and needs, including answering calls, dispatching requests and following up to ensure guest satisfaction
Hotel school graduate with Higher Diploma or above is preferable
1 year or above related experience and solid F&B knowledge are advantages
Good telephone manner with excellent customer service skills
Proficiency in written and spoken English & Cantonese and fluent in Mandarin speaking
Shift duty (including occasional overnight shift) is required
Candidates with more experience will be considered as Senior At Your Service Agent
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.
Personal data collected will be used for recruitment purpose only. Applicants not hearing from us within 6 weeks from the date of advertisement may consider their application unsuccessful.