Apr 08, 2018Job Number
Sales and MarketingLocation
Sheraton Surabaya Hotel & Towers, Surabaya, Indonesia VIEW ON MAPBrand
Sheraton Hotels & ResortsSchedule
Start Your Journey With Us
At Sheraton, We go above and beyond in everything we do. We are inspired by our guests and one another - and are driven to make things better. We love what we do, and give it all we've got - on property and off. We're looking for someone who is ready to go above and beyond in everything they do. If you are someone with a genuine drive to improve your life and the loves of those around you, we encourage you to explore your career with Sheraton.
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Promote awareness of brand image internally and externally.
Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees.