Marriott Careers

Account Manager 客户经理

Tianjin, China
Sales and Marketing

Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Apr 03, 2018
Job Number 17001FFN
Job Category Sales and Marketing
Location Jixian Marriott Hotel, Tianjin, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Job Summary
  1. Manages larger, focus accounts or special segments.



  1. Identifies new or existing markets/accounts that meet property sales strategy.



  1. Understands or is familiar with the fundamentals of assigned accounts.



  1. Determines the account’s needs, Marriott’s objectives, and marketing activities of each assigned market/account.



  1. Continuously communicates the benefits of the hotel to the customer.



  1. Drives/manages account transient, group and catering production through improved customer loyalty by excellent account management.



  1. Negotiates transient rates for assigned accounts.


  1. Prospects new business through phone solicitation, outside sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper/journal research and other customer interaction or research.



  1. Develops marketing intelligence: new product ideas, competition activities, new customer trends and performance.



  1. Spends majority of time in face-to-face customer interaction outside of the hotel.