Room Attendant 客房服务员
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Job Number 170018M5
Job Category Housekeeping & Laundry
Location Jixian Marriott Hotel, Tianjin, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Position Type Non-Management/Hourly
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- Ensure day-to-day operational efficiency of the section.
a. Collect and sign for section card key and get reports from the Floor Team Leader, ensure complete information is on hand before starting the day’s job including special information such as allocated VIP and group rooms.
b. Clean and provide services to all assigned rooms including the refrigerator:
· Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed
· Observe proper bed making as instructed according to approved procedures
· Observe proper procedure in cleaning bathroom/ toilet with the use of the right chemicals.
· Replenish all guest amenities and stationeries consumed by guest according to standard set up.
· Dust all furniture, fixtures and fittings to ensure they are free from dust.
· Vacuuming daily carpets and upholstery properly. Spot shampoo carpet and upholstery, to maintain its clean appearance.
· Refrigerator glasses should be clean, spotless and free from dust.
· Hang properly, inside the wardrobe, and guests clothing found in the room.
· Water potted plant wherever necessary.
· Maintain upkeep of flower arrangement in the rooms. Request for replacement if necessary.
· Set temperature in rooms, as instructed.
· Remove stale/rotten fruits in the rooms.
· Immediately report to the Floor supervisor any missing or damaged furniture, fixture and equipment.