Marriott Careers

Room Attendant 客房服务员

Jixian Marriott Hotel
Tianjin, China
Housekeeping & Laundry


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Jul 19, 2018
Job Number 170018M5
Job Category Housekeeping & Laundry
Location Jixian Marriott Hotel, Tianjin, China VIEW ON MAP
Brand Marriott Hotels Resorts /JW Marriott
Schedule Full-time
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels, Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly. As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details. With your skills and imagination, together we will innovate and reinvent the future of travel.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 70 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates deliver sophisticated and warmly authentic service in a comfortable and luxurious atmosphere that cultivates fulfilling experiences for both our associates and our guests.

Job Summary
 
    
  1. Ensure day-to-day operational efficiency of the section.

确保部门每日相关工作的效率。

a.       Collect and sign for section card key and get reports from the Floor Team Leader, ensure complete information is on hand before starting the day’s job including special information such as allocated VIP and group rooms.

领取钥匙后签字并且在开始上班之前拿到所需要的信息,比如当天的要到达的贵宾及团队。

b.      Clean and provide services to all assigned rooms including the refrigerator:

清洁并提供所有楼层服务以及补充冰箱。

·         Ensure proper procedures in cleaning/ servicing/ turning down beds are strictly followed

确保一切清洁、服务、开夜床的程序严格遵守。

·         Observe proper bed making as instructed according to approved procedures

检查床是否按照正确的程序以及被允许的方法来做。

·         Observe proper procedure in cleaning bathroom/ toilet with the use of the right chemicals.

检查是否用正确的程序来清洁卫生间、马桶是否用正确的清洁剂来清洁。

·         Replenish all guest amenities and stationeries consumed by guest according to standard set up.

补充所有客用备品以及客人消耗的文具用品,按照标准放在规定的位置。

·         Dust all furniture, fixtures and fittings to ensure they are free from dust.

清洁家具灰尘,确保所有地方没有灰尘。

·         Vacuuming daily carpets and upholstery properly. Spot shampoo carpet and upholstery, to maintain its clean appearance.

每天吸尘以及布制品的局部清洁,保持良好的外观。

·         Refrigerator glasses should be clean, spotless and free from dust.

冰箱里的玻璃杯必须保持清洁,无污点并没有灰尘。

·         Hang properly, inside the wardrobe, and guests clothing found in the room.

为客人挂好衣物。

·         Water potted plant wherever necessary.

需要时给植物浇水。

·         Maintain upkeep of flower arrangement in the rooms. Request for replacement if necessary.

需要时维护或更换鲜花。

·         Set temperature in rooms, as instructed.

根据指令调节温度。

·         Remove stale/rotten fruits in the rooms.

将坏的水果去除扔掉。

·         Immediately report to the Floor supervisor any missing or damaged furniture, fixture and equipment.

如果有遗失的家具、固定资产和设备立即报告督导。