Marriott 职业

Waiter/Waitress 餐厅服务员

上海, 中国
餐饮服务和烹饪


职位描述

职位发布 Mar 13, 2018
职位编号 170016SH
工作类别 餐饮服务和烹饪
地点 上海明捷万丽酒店, 上海, 中国 在地图中查看
品牌 Renaissance Hotels
编制 全职
职位类型 非管理人员/小时工

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Major FUNCTIONS:

主要职责:

Give assistance to arriving and departing guests and warmly greeting; orient the guests with their reservation and other restaurant facilities. Provide supervisory assistance to the team leader as may be required.

给于抵达的客人做热烈的欢迎,并且使客人在指定部门得到最优质的服务,协助主管必需的工作。
 
Specific DUTIES:
细节准则:
  1. To have complete knowledge on the food / beverage / service available / preparation methods and time in sections appointed.
      必须在规定时间内完成食物/酒水/服务技巧的掌握
  1. To be aware of Marriott and Hotel standards and policies.

       必须遵守万豪和酒店的标准和制度

3.    To be aware of and applies the procedures concerning hotel fire and life safety / emergency procedures. 必须遵守酒店的申请制度和安全防火知识

4.    Ensures personal grooming and conduct according to hotel standards

       保证个人卫生及工作操作必须按照酒店要求

5.    Ensures full mise-en-place is prepared prior to start of operations and replenished afterwards. 保证在开始营运之前必须将所有的工作所需物品准备好

6.    Ensures that all materials, equipment and machinery are properly used and regularly cleaned, in order to prolong usage. 保证所有的物品按照要求正确的使用并延长使用时间

  1.  Obtain customer feedback during operations to ensure satisfaction. 在营运时得到客人的意见并保证让客人满意
  2.  To relay any customer complaints to supervisor. 将客人的投诉汇报给主管


 
作为一家平等雇佣的雇主,万豪国际集团承诺雇佣不同背景的员工并支持多元包容的文化。