Marriott Careers

Gerente de Relaciones Publicas - México

Mexico City, Mexico
Public Relations & Communications


Check out pictures from associates at this location, and some videos too!

Posting Date Jan 15, 2020
Job Number 20007933
Job Category Public Relations & Communications
Location Mexico City Office, Hamburgo 172-1er Piso Colonia Juarez, Mexico City, Distrito Federal, Mexico VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?


The Manager, Public Relations is a key member of the CALA PR team responsible for supporting PR strategies for Marriott International properties in the assigned country.

This role supports the development of property PR and destination strategies, manages property PR activity funds, and oversees initiatives to meet business objectives and drive revenue. The Manager, Public Relations supports the Area Director and partners with the regional Mexico Account Management team to guide and oversee property PR, as well as Social Media Executives to align influencer and other Social Media initiatives. The role must maintain strong relationships with key media outlets and industry contacts in the assigned country to position properties in traditional and new media. The Manager communicates frequently with the PR agency in the assigned country and guides them in execution of property PR plans.


Education and Experience

  • University degree or equivalent experience in public relations, communications, journalism and/or marketing required; advanced degree in Business or related area preferred

  • 3+ years of experience in public relations, international consumer marketing, social media and/or field operations/marketing required

  • Solid understanding of the hotel business and/or travel industry; on-property hotel PR experience an advantage

  • Strong strategic planning abilities

  • Crisis communications skills

  • Established media contacts with local, national and regional media

  • Demonstrated ability to balance the interests and demands of multiple stakeholders

  • Excellent English and Spanish writing skills and oral proficiency required

  • Frequent travel





The following are specific responsibilities and contributions critical to the successful performance of the position:

  • Collaborates with Area PR Director in creation of property PR strategies that align with business objectives and hotel needs of the assigned country

  • Develops PR plans to drive revenue and create awareness, creating a positive perception of the brands and hotels in the market, while ensuring effective PR activity funds management

  • Supports management of external PR agency dedicated to hotel accounts, if relevant

  • Supports management of on property PR resources, if relevant

  • FAM trips: coordinating, securing attendees, planning itineraries, hosting onsite

  • Develops press/news/story releases for each property (writing, editing, approval & distribution)

  • Builds & strengthen relationships with local/national & regional media outlets, travel writers & trade press members to ensure positive exposure for assigned properties

  • Prompt handling coordination of media inquiries and media visits

  • Destination pitching support for Area PR Director

  • CVB/Airline PR relationship management

  • Supports guidance of new hotels on pre-opening public relations, agency selection and budget, as well as PR around grand opening event

  • Activation pull-through for brand and portfolio initiatives, if at an assigned property

  • Coordinates Monthly Media Measurement Dashboard reporting

  • Leverages Corporate Social Responsibility (CSR) programs of local properties for PR

  • Collaborates with local Social Media team to align messaging for Social Media activities

  • Quality review of PR materials to ensure that all hotel messages are in keeping with appropriate brand image and reflect the highest level of professionalism in content and presentation




·         Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.

·         Problem Solving and Decision Making - Models and sets expectations for solving problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.

·         Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

·         Building and Contributing to Teams - Participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

·         Driving for Results - Focuses in accomplishing work objectives.

·         Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

·         Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

·         Stakeholder Relationships - Develops and sustains relationships based on an understanding of stakeholder needs and actions consistent with the company’s service standards.

Learning and Applying Professional Expertise

·         Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.

·         Business Acumen - Understands and utilizes business information (e.g., data related to employee engagement, guest satisfaction, and property financial performance) to manage everyday operations and generate innovative solutions to approach business and administrative challenges.

·         Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.

o    Communications and Media - Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

o    Creative Oral Expression and Comprehension - The ability to listen to and understand information and ideas, and to communicate them with unusual, clever, or novel speech so that others will understand them.

·         Basic Competencies - Fundamental competencies required for accomplishing basic work activities.

o    Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).

o    Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.

o    Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.

o    Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.

o    Writing - Communicates effectively in writing as appropriate for the needs of the audience.


Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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