Assistant Manager, Buzz Marketing & Partnerships, Asia Pacific excluding China (1 year contract)
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Job Number 19117234
Job Category Sales and Marketing
Location Asia/Pacif/Australia Region, Suite 1108 11th Floor Cityplaza One, Hong Kong S.A.R., Hong Kong, Hong Kong S.A.R. VIEW ON MAP
Position Type Management
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With the objective of creating a closer bond between our members and customers with our loyalty program and portfolio of brands, the Assistant Manager is required to support and achieve overall and project specific metrics and KPIs. This position will report to Senior Manager, Buzz Marketing & Partnerships, Asia Pacific excluding China and is required to be a proactive team player who maintains a close collaboration with Buzz Marketing & Partnership team in the corporate office, various stakeholders within Asia Pacific Regional offices to deliver strategy, planning and execution of buzz marketing campaigns and member experiences that are locally relevant and in alignment with global strategy.
Education and Experience
Degree from an accredited university in Business, Marketing or Communication is preferred.
3-5 years of relevant professional experience in marketing, events, partnership communications, and CRM.
Excellent communications and organizing skills. Well organized, detail-minded, manage multiple projects, planning and priorities with on time, on budget delivery.
Works effectively in professional collaborative, international environment with cross-functional teams and demonstrates ability to balance the interests and demands of multiple stakeholders.
Strong sense of ownership.
Self-starter and quick-learner who performs well with appropriate supervision and has a track record of producing results.
Highly energetic and demonstrates ability to coordinate multiple projects and competing priorities.
Creative mindset of continually thinking and presenting new ideas on how to enhance event experiences and partnerships to create impact to the business.
Excellent command of written and spoken English and Chinese.
Strong PC skills including MS Word, Excel and PowerPoint.
- Support on developing strategies, planning processes and setting KPIs for all buzz marketing and partnership initiatives including stakeholder alignment, approval process, project management, budget management, agency management, PR and brand messaging alignment.
- Execute Marriott Bonvoy Moments strategy by closely collaborating with partners, hotels, various stakeholders to deliver seamless member experience in Asia Pacific excluding China.
- Support all communication, liaison and follow-up on negotiations with existing and potential partners.
- Be the advocate of all above-property and on-property Marriott Bonvoy Moments submission in Asia Pacific excluding China.
- Conduct and keep track of the full year calendar on all Asia Pacific (excluding China) Marriott Bonvoy Moments and marketing activities.
- Own and manage loyalty marketing brand and marketing governance.
- Liaise with internal and external parties to ensure all ATL/BTL messages are aligned with brand guidelines.
- On-site support and traveling for identified member experiential events are required.
- Measure, analysis and review project performance, track progress on KPIs to ensure the business goals are met and explore opportunities to improve in the future.
Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
Marketing-The ability to generate the strategy used in sales techniques, communications, and business development to positively impact customer relationships and business profitability
Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
Reading Comprehension – Understands written sentences and paragraphs in work related documents.
Writing - Communicates effectively in writing as appropriate for the needs of the audience.