Marriott Careers

Senior Manager, Global Security & Safety Opening & Support, Greater China

Shanghai, China
Loss Prevention & Security


Check out pictures from associates at this location, and some videos too!

Posting Date Apr 15, 2019
Job Number 190014G6
Job Category Loss Prevention & Security
Location China Area Office, 9/F Tower B One ITC, Shanghai, Shanghai, China VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?


  • Develops opening strategy for Greater China region and oversees 305+ active openings (as of Feb 2019) in pipeline.
  • Conducts pre-opening meetings and site visits to ensure hotel’s compliance with Marriott design standards.
  • Supports and provides countdown programs for luxury openings.
  • Establish training programs and develops trainers to fuel future openings.
  • Identifies candidates for new hotels. Develops and cultivates talents to support future growth of the organization.
  • Visits hotels and performs compliance reviews to ensure hotels follow standards consistently.
  • Establishes security supporting programs for special major events
  • Manages and leads security operations in Greater China with a focus on luxury brands.
  • Drives security programs at luxury hotels to ensure high standards.




Education and Experience

  • Bachelor’s degree from an accredited university;

  • 5 years’ experience in the security/loss prevention or related professional area in a managerial capacity. Experience of managing learning and development programs preferred;

  • Native Mandarin Chinese speaker. Good command of English. Able to deliver training programs and presentations in fluent English.




  • Conducts pre-opening hotel site inspections

  • Works with pre-opening hotel teams to develop strategy for security team

  • Interviews and seletets candidates for hotel security leaders

  • Provides on-job training to hotel security leaders

  • Coordinates with opening teams and manages the countdown programs for security discipline

  • Reviews and assists the hotel security leaders in completing 5SU

  • Works with GDAP and GS&S Techinical Services in reviewing and approving security designs of hotels

  • Conducts security compliance reviews for managed hotels

  • Provides consulting services to hotels

  • Conducts investigation of major incidents and recommends follow-up actions for hotels

  • Manages crisis notifications and handles crisis calls from hotels

  • Provides oversight over local security councils and supports GM Business Councils

  • Reviews and approves Business Case Analysis (BCAs) from hotels

  • Assists Internal Compliance in training and conducting compliance reviews for hotels

  • Analyses incident trends to develop strategy in reducing incident related costs

  • Drives Threat Condition program and ensure compliance from hotels

  • Works with Business Continuity Office and drives full compliance with BCO programs from hotels

  • Develops and grows internal talents to support future growth of the organization

  • Commnicates and assists in implementing local authority requirements for security & safety





·       Adaptability – Develops strategies and identifies resources to implement and manage change; models flexibility in adjusting priorities; and communicates the need for change in a positive way that encourages commitment. 

·       Communication - Actively listens and uses appropriate communication styles to deliver complex information in a clear concise way and influences others to accept a point of view, gain consensus, or take action.

·       Problem Solving and Decision Making - Models and sets expectations for solving complex problems, collecting and comparing information to evaluate alternatives, considering their potential impact before making decisions, involving others to gain agreement and support, and guiding others to implement solutions.

·       Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

·       Building and Contributing to Teams - Leads and participates as a member of a team to move the team toward the completion of common goals while fostering cohesion and collaboration among team members.

·       Driving for Results - Focuses and guides others in accomplishing work objectives.

·       Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements self and/or others to accomplish goals and ensure work is completed.

Building Relationships

·       Coworker Relationships - Develops and uses collaborative relationships to facilitate the accomplishment of work goals.

·       Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.

·       Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

·       Organizational Capability - Evaluates and adapts the structure of organizational units, jobs, and work processes to best fit the needs and/or support the goals of an organizational unit.

·       Talent Management - Provides guidance and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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