Marriott Careers

European Convention Network, Sales Executive

Barcelona, Spain
Sales and Marketing


Job Description

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Posting Date Dec 03, 2018
Job Number 18003C1F
Job Category Sales and Marketing
Location Barcelona Development, Barcelona, Barcelona VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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POSITION SUMMARY
 
The European Convention Network Sales Executive will report to the Head of the European Convention Network.
 
The European Convention Network Sales Executive provides dedicated proactive and reactive sales support to the Head of the European Convention Network to meet and exceed the expectations of both the internal and external customers, ensuring customer inquiries are handled in the fastest and most efficient manner.
 
The European Convention Network (ECN) is funded by its member hotels in Europe and represents the extended sales force of these hotels. The focus is on non-managed group accounts which have requirements for rotating events that take place on a regular basis (annual / biennial) of at least 150 rooms / participants on peak nights.
 
SCOPE
 
The European Convention Network Sales Executive provides support to the ECN.
  • Location requirements:  The European Convention Network Sales Executive is to be located in Barcelona, Spain.
  • Travel Requirements:  There is occasional (20 %) business travel
  • Language Requirements: Fluent in English and at least one other European language (speaking, reading and writing) required.
     

 
Managing Sales Activities:
  • Proactively prospects, qualifies and solicits new accounts
  • Processes all group inquiries to the hotels and ensures alternatives are offered in order to close business (focusing on all funding hotels in the ECN but also for other Marriott hotels worldwide)
  • Handles all requests for information from clients according to the company guidelines
  • Provides administrative support to the Head of the ECN
  • Maintains database updated for all systems
  • Is fully conversant with the technical equipment provided and to follow all procedures. This includes– but is not limited to – SFA
  • Prepares and analyzes reports and statistics
  • Assists in the coordination of and participates in special events / business travel when appropriate
     

Building Successful Relationships:
  • Supports primarily the ECN in its duties to the funding hotels
  • Develops and maintains good relationships to both internal and external customers by providing a friendly and efficient service, meeting and exceeding the expectations of the ECN clients
  • Is knowledgeable of the hotels in the ECN, their facilities and competition
  • Is fully conversant with all Marriott brands and products
     

Other:
  • Takes ownership of Marriott’s Sales Organization’s Mission, Marriott’s Loyalty Basics and the Marriott’s Sales Basics
  • Keeps up to date with all legislation changes and trends within the Agency, Association and Corporate market
  • Performs other duties as assigned to meet business needs as well as to ensure teamwork
  • Complies with Marriott International Hotels Limited Regional Office policies and procedures.

 
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

CANDIDATE PROFILE - KEY TALENTS AND EXPERIENCE DESIRED
 
REQUIRED:
  • First experience in the hospitality industry and group sales / reservation process desirable
 
PREFERRED SKILLS AND KNOWLEDGE:
  • Professional appearance and manner
  • Demonstrate self-confidence, energy and enthusiasm
  • Use good judgment and diplomacy with internal and external customers
  • Understanding of the travel industry market
  • Technical understanding of hotel operations, reservations and group sales
  • Technical understanding of large conference / congress bookings
  • Ability to work in a team
  • Ability to work independently
  • Fluent in English written and spoken
  • Proficiency in computer skills (especially MS Office)
 
Education and Professional Certification:
  • Degree in hospitality management, business management or a related field
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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