Marriott Careers

Sales & Services Associate (v)-Macau Part-time

Guangzhou, China
Reservations


Job Description

Check out pictures from associates at this location, and some videos too!

Posting Date Dec 07, 2018
Job Number 18003AO0
Job Category Reservations
Location Starwood CCC-Guangzhou, Guangzhou, Guangdong VIEW ON MAP
Brand Corporate
Schedule Part-time
Relocation? No
Position Type Non-Management/Hourly

Start Your Journey With Us
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?

Responsibilities:

 

 To provide a differentiated call experience to our guests, ensure that their needs and enquiries are taken care of. Make our callers feel unique and special and help create long term customer loyalty;

 To generate sales for Starwood properties both in China and worldwide and to assist in the handling of the customer queries;

 Book reservations, provide information on all Starwood Hotel & Resorts Worldwide Inc properties in a professional manner with specific emphasis on sales and service to the caller in accordance with policies and procedures;

 Receive and process calls from travel agents, business houses and the general public;

 Receive calls from and assist with the Starwood Preferred Guest member account queries and membership enrollment.

Requirements:

 College above, with hotel, tourism or customer service experience preferred;

 Good command of English reading and writing, CET-6 is preferred;

 Good courtesy, with pleasant personality, good pronunciation of Mandarin;

 Enjoy working together as a team and possess initiative to take care of things;

 Multi-task handling skill, can work under high pressure environment;

 Willing to take shift duty including weekend and public holiday;

 Familiar with Windows Office (Word, Excel)

 

 

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.



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