Marriott Careers

Systems Analyst

Bethesda, Maryland; Gaithersburg, Maryland
Information Technology

Job Description

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Posting Date Nov 09, 2018
Job Number 180033H6
Job Category Information Technology
Location Marriott International HQ, Bethesda, Maryland VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

Start Your Journey With Us
Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?


The Systems Analyst is responsible for all aspects of technical oversight of Active Directory and Messaging environments (cloud and premise).  Deep and broad understanding of O365 technologies, including Exchange and Azure AD.  Ability to manage performance of environments and offshore teams tasked with operational delivery and support.

Education and Experience
  • Undergraduate degree in Computer Science, Engineering or related field and/or equivalent experience/certification.  A deep understanding of integrating emerging technology into a large scale environment using both on premise and cloud infrastructure.
  • 6+ years of technology experience.
  • 4+ years of experience/knowledge of Microsoft e-mail environment (on-premise and cloud) within a Fortune 250 company with significant scale.
  • 3+ years of experience managing large scale Active Directory environments.
  • 3+ years of experience with enterprise class cloud and hosted services such as Office 365, AWS, Azure.
  • Demonstrable ability to build and craft virtual and automatic capabilities that support end user computing platforms.
  • Demonstrated experience with scripting leveraging .NET, Powershell, or relevant tools.
  • Experience collaborating and engaging remote/offshore development and support teams.
  • Ability to assess and resolve complex problems.
  • Familiarity with global, diverse, customer centric work cultures.
  • Articulate complex ideas into easy to understand and intuitive business terms.
  • Demonstrates strong executive presence and critical thinking skills.
  • Demonstrated experience in researching emerging technologies and trends, standards, and products
  • Demonstrated experience in defining proactive monitoring and self-healing solutions.
  • Experience in project definition and management


  • Manage and configure systems in Microsoft Azure and other public cloud offerings; work closely with engineering counterparts to ensure stable platforms are delivered.
  • Administer systems both on-prem and in the cloud through the use of Powershell.
  • Analyze user behaviors, industry trends, and other data points to continuously improve the Exchange environments.
  • Modify your approach to handle diverse customers, priorities, and situations.
  • Present to executives, influencers, and other key partners in a clear, concise, significant manner.
  • Incorporate knowledge of border and perimeter services to ensure our data is secure.
  • Understand how Microsoft services influence fax, print, mobile devices, and security services.
  • Recruit and represent technology to our business customers.
  • Partner, network, and collaborate with business and other technology resources to enhance, engineer, and optimize your platform.
  • Develop, execute, and validate scripting for reporting, data collection, and performance analysis.
  • Facilitate the successful integration of all engineering activities into the Service Transition process.
  • Validate systems design packages, troubleshooting diagrams, run books, and 15-minute drills for service restoration.
  • Demonstrates authoritative knowledge of messaging (Microsoft Exchange) and mail border solutions. 
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Leading Through Vision and Values - Keeps the organization's vision and values at the forefront of employee decision making and action.
  • Managing Change - Initiates and/or manages the change process and energizes it on an ongoing basis, taking steps to remove barriers or accelerate its pace; serves as role model for how to handle change by maintaining composure and performance level under pressure or when experiencing challenges.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
  • Strategy Development - Develops business plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of business plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
  • Building a Successful Team - Uses an effective interpersonal style to build a cohesive team; inspires and sustains team cohesion and engagement by focusing the team on its mission and importance to the organization.
  • Strategy Execution – Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
  • Driving for Results - Sets high standards of performance for self-and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self-and/o others toward the accomplishment goals; proactively takes action and goes beyond what is required.
Building Relationships
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
  • Strategic Partnerships - Develops collaborative relationships with fellow employees and business partners by making them feel valued, appreciated, and included; explores partnership opportunities with other people in and outside the organization; influences and leverages corporate and continental shared services and/or discipline leaders (e.g., HR, Sales & Marketing, Finance, Revenue Management) to achieve objectives; maintains effective external relations with government, business and industry in respective countries; performs effectively as a liaison between locations, disciplines, and corporate to ensure needed resources are received and corporate strategies are understood and executed.

Generating Talent and Organizational Capability

  • Developing Others - Supports the development of other’s skills and capabilities so that they can fulfill current or future job/role responsibilities more effectively.
  • Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.

Learning and Applying Professional Expertise

  • Continuous Learning - Actively identifies new areas for learning; regularly creates and takes advantage of learning opportunities; uses newly gained knowledge and skill on the job and learns through their application.
  • Technical Acumen - Understanding and utilizing professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges
    • Technical Intelligence: Knowledge and ability to define and apply appropriate technology to enhance business process
    • Development Methodologies: Knowledge of general stages of SDLC framework and the application tiers within the development space.
    • Information Security: Knowledge of the security considerations relevant within the development space, including industry best practices related to information security

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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