Marriott Profesiones

Especialista- Pruebas de aceptación del negocio

Cork GRSCC
Cork, Cork
Administración


Descripción del Trabajo

¡Vea algunas fotos, y también vídeos, de asociados que trabajan en esta propiedad!

Fecha de publicación May 22, 2018
Número de Empleo 180010CT
Categoría de Empleo Administración
Ubicación Cork GRSCC, Cork, Cork VER EN MAPA
Marca Corporate
Horario Tiempo completo
¿Reubicación? No
Tipo de Posición Non-Gestion

Comience su aventura con nosotros
Marriott International es la compañía hotelera más grande del mundo, con más marcas, más hoteles y más oportunidades para que los asociados crezcan y sean exitosos.  Creemos que para lograr una gran carrera hay que recorrer un camino de descubrimiento y exploración.  Por lo tanto, preguntamos: ¿a dónde lo llevará su recorrido?

Descripción del Trabajo
 
     This position works with Corporate eCommerce to ensure the completion of Marriott.com Business AcceptanceTesting (BAT) projects. Specifically, this position will represent the Customer Care perspective in such efforts. Design and conduct Marriott.com BAT efforts. Ownership of BAT efforts for Marriott.com & other sites specific to the language requirements for example; .de, .fr. Communicate results of Marriott.com BAT efforts to eCommerce BAT team. Ensure associate awareness of Marriott.com functionality and design initiatives. Compile and analyze data received from Marriott.com BAT process. Support the PSS process by reporting web site problems and minor enhancements identified through the BAT process to the Marriott.com development team. Coordinate the assistance of Customer Care Associates with goals of eCommerce BAT team regarding Marriott.com initiatives and enhancements. Perform a variety of other duties the associate is capable of performing as directed by Management.Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Report accidents, injuries, and unsafe work conditions to manager. Enter and locate work-related information using computers and/or point of sales systems. Welcome and acknowledge all guests, internal and extremal customers, according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time.
 
 
Marriott International es una empresa comprometida en ofrecer igualdad de oportunidades en la contratación de personal, así como en apoyar la integración cultural. Marriott International no discrimina por razón de discapacidad, condición de veterano o ningún otro motivo protegido por la legislación local, federal o nacional.