Marriott Careers

iT Admin Assistant( Full time/ Part time)

Luton, United Kingdom

Job Description

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Posting Date Mar 23, 2018
Job Number 18000UGK
Job Category Administrative
Location Europe Office-UKShared Service, Luton, Bedfordshire VIEW ON MAP
Brand Corporate
Schedule Full-time
Position Type Non-Management/Hourly

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The role provides administrative support to the Senior Director, iT Central Services and to the Europe iT Team.


Expected Contributions


General inquiries and meeting scheduling


  • Organize information and requests in order to manage time and schedules for stakeholders.  Coordinate calendars, identifies critical meetings, and ensures meeting materials are prepared in a timely manner. Proactively problem solves and manages calendar and other conflicts.
  • May prioritize emails and handle routine requests as needed.  Handles various requests for information and follows-up based on an understanding of the organization and knowledge of the team’s work.
  • Provide phone coverage for stakeholders as requested.  May provide back-up coverage for other members of the team upon request.  Responsible for responding to questions/requests of callers and/or redirecting callers to the most appropriate resource in a timely manner.
  • May assist in travel arrangements for stakeholders.
  • Assist in meeting planning for stakeholders, including logistics.




  • Compose and distribute internal and external correspondence, memos, reports and graphic presentations as needed. 
  • Collate and distribute monthly reports and compliance reports
  • Ensure high standards of written communication both in presentation spelling and grammar.
  • Organize and maintain the shared computer drive including the development and update of applicable documents/data. 
  • Ensure that materials on MGS are current.
  • Manage Europe IT team share sites, be the department site steward and subject matter expert
  • Maintains email distribution lists as appropriate




  • Process accounts payable for the department
  • Hold the IR Procurement card and make payments as required
  • Prepare monthly Owner & Franchise billing ensure accurate recharging for IR teams
  • Manage purchase order logs for teams within IT
  • Assist in the finalization of department monthly P&L’s


Special Projects and Ad hoc Requests


  • May attend staff meetings to track and communicate follow-up items.
  • Organize and maintain relevant filing systems and shared drive.
  • Conduct research and/or analysis for stakeholder projects as requested. Coordinate other administrative and project responsibilities as requested.
  • Create presentations using Word, PowerPoint and Excel upon request.
  • Maintain files and organizes information at the request of stakeholders.

·       Perform other duties as assigned to meet business needs

·       Ensures compliance with all Marriott International Policies (MIP) and Information Security Manual (ISM) initiatives


Candidate Profile



·        Previous administrative/secretarial experience essential

·        Previous experience of working in the IT group

·        Preferably experience is gained working with  multiple stakeholders

·        Previous experience in hospitality industry

Skills and Knowledge

·        Strong communication skills (verbal, listening, writing)

·        Advanced user of Outlook, Word, Excel, PowerPoint

·        Share point (teamshare) certified steward

·        Knowledge of PeopleSoft accounts payable

·        Highly organized and efficient approach required

·        Ability to manage varying needs and prioritizing to ensure best business results

Education or Certification

·        High School Diploma or equivalent required; preferably around administration and secretarial qualifications


Technical Expertise (Learning and Applying Personal Expertise)



Technical Skills /Computer


·        Appropriate knowledge of Marriott Continent standard applications and supporting infrastructure

·        Understanding and working knowledge  of Marriott’s IT  policies and processes 

·        Excellent understanding and skills of Marriott’s standard office automation applications


Technical Skills/Other


·        Understanding of Marriott’s business processes for hotel operations

·        Comprehensive command of English both written and spoken

Marriott International is the world’s largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed.  We believe a great career is a journey of discovery and exploration.  So, we ask, where will your journey take you?