Marriott Careers

Buzz Marketing Coordinator

Bethesda, Maryland

Job Description

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Posting Date Mar 13, 2018
Job Number 18000MIP
Job Category Administrative
Location Marriott International HQ, Bethesda, Maryland VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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The Buzz Marketing Coordinator supports Marriott’s Buzz Marketing & Partnerships team by providing administrative support to the entire team, including two Vice Presidents. The Buzz Marketing Coordinator is a key contributor to the successful implementation of Buzz Marketing campaigns, handling specific campaign, project, and research activities. The ideal candidate is a professional who will bring both energy and enthusiasm to the role, while ensuring that the day-to-day administrative support needs of the team are met and to ensure that the highest quality of marketing campaigns are developed. This role acts as a key conduit of relevant information and a primary liaison for the Buzz Marketing & Partnerships team; he/she helps manages the flow of questions and directs questions to other teams and departments, including partnerships inquiries. The right candidate is a self-starter who has the ability to complete work in a fast-paced, fluid environment, while maintaining attention to detail and a positive attitude.



Administrative Support

·        Supports the Buzz Marketing & Partnerships team by performing administrative tasks, marketing campaign support, project management, and research requests as required.

·        Acts as the key contact and department representative for senior management, handling an array of requests ranging from arranging travel accommodations, scheduling meetings and conference calls, organizing events, ordering catering, requesting IT support, etc.

·        Schedules appointments/meetings, makes travel arrangements for team personnel, processes business Visa and passport applications, evaluates alternatives and makes decisions regarding pricing and logistics.

·        Oversees the marketing programs and administrative budget, budget reports, monthly forecasting, and journal entries working closely with Finance Business Partners.

·        Leads the approval process for contracts and invoices per BMSC guidance; serves as key contact for Global Marketing on electronic signature system (e.g., DocuSign) for contracts.

·        Processes invoices and expenses utilizing automated administrative system (e.g., PeopleSoft, Concur, etc.); ensures vendors are set up properly to ensure timely payment; tracks and updates against budget codes accordingly.

·        Works with team members and partners to ensure all accounting information is up to date, cross-referencing accounts and vendors, and following up with necessary stakeholders (MBS) to ensure accuracy of reporting and charges.

·        Manages calendars proactively for Buzz Marketing’s VPs, which includes acting as a primary delegate in Outlook, scheduling meetings, booking conference rooms, making adjustments, managing time zones, resolving conflicts, and working with executive admins when sending out requests.

·        Obtains information from team members on a bi-weekly basis to process payroll; enters timesheets into automated payroll system (MarrPay).

·        Attends weekly and monthly team meetings, takes notes, shares “Meeting Minutes” with actionable next steps, follows up with appropriate team members on follow-through.

·        Maintains team calendar of all scheduled marketing campaigns, key event dates, and PTO/personal leave; shares “Morning Updates” with team travel plans.

·        Plans teambuilding activities such as off-site meetings, training/conferences, celebrations for milestones/life events, breakfasts/lunches, etc.

·        Compiles monthly marketing updates, divisional updates and executive reports for BMSC leaders.

·        Orders office-related supplies and maintains inventory of office supplies based on team needs.

·        Reconciles the restricted marketing funds from partners (e.g., HBO) on an annual basis.

·        Oversees onboarding process and materials for new hires (e.g., work readiness, welcome binders, etc.).

·        Represents the Buzz Marketing & Partnerships team and serves as the liaison with Senior Program Specialists and Senior Administrative Assistants across BMSC.


Marketing Support

·        Creates, designs and enhances PowerPoint presentations, Excel spreadsheets, and Word documents for team, partner, agency, and executive-level meetings.

·        Works with the Global Partnerships team to respond to outside requests for partnerships and sponsorships, coordinates internal assessment of these proposals, and tracks all incoming requests from potential partners in database (e.g., Versaic).

·        Assists with content, development and deployment of the Buzz Marketing newsletter.

·        Helps plan Buzz Marketing events from invitation development to list management to venue selection, etc.  

·        Tracks and researches Buzz Marketing campaigns using various online tools (e.g., social media).

·        Publishes and edits content for Buzz Marketing & Partnerships section of the Marriott Global Source intranet site.

·        Develops partner status reports and distributes to key stakeholders.

·        Acts as a key contributor in the launch of programs and promotions.

·        Participates in brainstorms to help ideate and conceptualize new Buzz Marketing campaigns.

·        Provides project and administrative support to all team members, from Manager to VP level.

·        Travels to some Buzz Marketing events to provide on-the-ground support.


Delivering on the Needs of Key Stakeholders

·        Understands and meets the needs of key stakeholders.

·        Develops specific goals and plans to prioritize, organize, and accomplish work.

·        Determines priorities, schedules, plans and necessary resources to ensure completion of any projects on schedule.

·        Collaborates with internal partners and stakeholders to support business/initiative strategies

·        Communicates concepts in a clear and persuasive manner that is easy to understand.

·        Generates and provides accurate and timely results in the form of reports, presentations, etc.

·        Demonstrates an understanding of business priorities.


Managing Work, Projects, and Policies

·        Coordinates and implements work and projects as assigned.

·        Complies with Federal and State laws applying to procedures.

·        Generates and provides accurate and timely results in the form of reports, presentations, etc.

·        Analyzes information and evaluates results to choose the best solution and solve problems.

·        Manages the flow of questions and directs questions.


Supporting Operations

·        Works with team to put sustainable work processes and systems in place that support the execution of the strategy.

·        Establishes and maintains complete and up-to-date information to ensure accurate reporting.

·        Represents team in resolving situations.

·        Maintains and manages inventory and service operations.


Additional Responsibilities

·        Informs, updates, and provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person in a timely manner.

·        Attends and participates in all relevant meetings.

·        Presents ideas, expectations and information in a concise, organized manner.

·        Uses problem solving methodology for decision making and follow up.

·        Maintains positive working relations with internal customers and department managers.

·        Manages time effectively and conducts activities in an organized manner.

·        Performs other reasonable duties as assigned by manager.

·        Occasional travel may be required.


Supervision Received

·        Incumbent receives minimal supervision.  Instructions are received at the beginning of complex projects and sensitive assignments and the resulting work is generally reviewed at completion.  Some work may be distributed without review. 

·        Incumbent is responsible for setting priorities and establishing procedures for completing responsibilities.  Incumbent may delegate portions of work to others.  Incumbent is responsible for resolving and determining the urgency level of conflicting priorities.  Incumbent is responsible for prioritizing some aspects of the work for the supervisor, such as identifying critical items and ascertaining which items are to be delegated to subordinate managers, handled by the supervisor or handled by incumbent.

·        Incumbent must demonstrate a high sense of urgency and skillfully manage various competing priorities in a fast-paced environment and serve as the liaison within and outside the department and Marriott.

Education and Experience
·      High school diploma or GED; 2 years’ experience hotel operations or hotel call center sales/guest services.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.