Marriott Careers

Implementation Lead, APEC (10 Months Contract) – based in Tokyo or Seoul

Seoul, Korea
Revenue Management

Job Description

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Posting Date Jan 23, 2018
Job Number 180008PZ
Job Category Revenue Management
Location Seoul GSO, Seoul, Korea, Republic of VIEW ON MAP
Brand Corporate
Schedule Full-time
Relocation? No
Position Type Management

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Role Description
HQ resource in-continent who leads implementation of a portfolio of hotels, providing set-up support, pre-cutover and cutover leadership
Key Responsibilities
  • Lead a group of hotels (up to 30 per wave) through the implementation process (Work primarily with the property champions)
  • Located in continent to provide in-language support if possible
  • Participate in calls with their hotels in conjunction with Change Management and Disciplines
  • Monitor the HQ created Land-it task lists for their hotels and reach out to hotels that are falling behind.  Employ the continent escalation process if necessary.
  • Coordinate Discipline SME involvement with additional training
  • Log issues and concerns that hotels have and escalate to Discipline SMEs if necessary
Desired Skill Sets, Systems, Language Proficiency
  • Strong influencing skills, communication and follow through
  • Familiarity with Land-It
  • Knowledge of languages relative to the hotels in their portfolio
  • Knowledge of implementation resources
  • Strong analytical abilities; experience in report creation and generation; ability to identify trends
  • Working knowledge of Tableau a plus
Key Deliverables
  • Guidance for the Land-It activities
  • Status updates on the progress of the hotels
  • Assistance in answering queries from hotels
  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace. 
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
Managing Execution
  • Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
  • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct and manage everyday business operations and generate innovative solutions to approach function-specific work challenges.
    • Project Management-The ability to use a defined process to create and manage a project; this includes defining and achieving success within constraints of scope, time, resources and budget.
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
    • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
    • Mathematical Reasoning - Adds, subtracts, multiplies, or divides quickly, correctly, and in a way that allows one to solve work-related issues.
    • Oral Comprehension - Listens to and understands information and ideas presented through spoken words and sentences.
    • Reading Comprehension – Understands written sentences and paragraphs in work related documents.
    • Writing - Communicates effectively in writing as appropriate for the needs of the audience.
Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.